Redo

Redo

요금제
가격: 무료
하이라이트
미국의 비즈니스에서 인기 있는 앱
최신 테마와 작동
평점
4.8 (88)

Elevate your shopper experience with premium support, returns, order tracking & package protection.

Upgrade to Redo and transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection.

Upgrade to Redo and transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection. 더 보기
  • Elevate your checkout experience with Redo return coverage.
  • Reduce refunded revenue and take complete control of your return experience.
  • AI customer service in one unified inbox. Both for desktop and mobile app.
  • Let customers serve themselves with self-service chat workflows & order actions.
  • Turn your order tracking emails into an upsell driving branded experience.
하이라이트
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언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

결제, Shopify POS, gorgias, shiphero, status, rise.ai, netsuite, attentive

채널

이메일, 실시간 채팅, 챗봇, 소셜 미디어, 셀프서비스

워크플로 자동화

자동-응답, 응답 템플릿, AI 응답, AI 요약, 티켓 발행, 통합 받은 편지함, 자동-할당, 규칙 기반 트리거, 태그 지정, 스팸 탐지, 주문 추적, 사용자 지정 알림, 피드백 설문 조사, 보고서

반품 옵션

자동 환불, 수동 환불, 교환, 교체, 오프라인 스토어 반품, QR 코드, 기프트 카드, 스토어 크레딧, 선물 반품, 할인 코드

반품 관리

자동 승인, 반품 포털, 사용자 지정 정책, 반품 불가 항목, 반품 창, 반품 사유, 배송 레이블, 반품 추적, 이메일 알림, 사용자 지정 브랜딩, 환불 관리, 고객 차단 목록, 분석

리뷰 (88)

전체 평점
4.8
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 8월 13일

Really good app and they're always adding new features. Great support team that will help you within minutes. Well formatted easy to use but highly customizable for your use and if you have anything your worried about they are almost always willing to add custom features for you.

RalliTEK
미국
앱 사용 기간 4개월
2024년 7월 26일

Redo has been tremendous not only for our customers but for our staff. The simplicity and professionalism of the return portal has been nothing but smooth and easy for our customers to use and the processing time when the returns come in has drastically decreased. Our handling time for a return is only a matter of seconds. The business model of Redo was a huge incentive for us to implement their system. Zero fees and no contracts are hard to come by in todays world so on top of everything else it seemed like a no brainer for us. To top things off, they have an outstanding team of employees. They are very quick to help get things done and if you ever have any issues they are right there to help! Can't recommend the app enough!

Eberlestock
미국
앱 사용 기간 5개월
2024년 9월 11일

Warning! This app will break accessiBe which is a crucial app for staying ADA complaint. I found out that if I turn off the app switch in the website settings it fixes the issue and Redo still works fine, so I'm not sure why it's needed.

Other than that, Redo has been amazing and it has even increased our sales.

Urban Girl Accessories
미국
앱 사용 기간 3개월
2024년 7월 30일

Redo is the best solution we've found for managing returns and damaged packages. The app’s automation makes everything so easy and efficient. Our customers love how simple it is to return items using the Redo widget on our site.

Huge thanks to Jett and Quintin for their outstanding support and seamless integration. Since using Redo, we've seen a noticeable improvement in customer satisfaction. Couldn't be happier with this app!

Angelus Direct
미국
앱 사용 기간 6개월
2024년 7월 25일

I love Redo. The automation is outstanding. Most recently the statistical information has become more robust. They are possibly the best tech team I have ever worked with. They are always open to crazy stuff I send their way. Redo has transformed the way we handle our returns and shipping claims. They are simply first class!
-Julie
Just Ingredients

Just Ingredients
미국
앱 사용 기간 7개월

지원

Redo Tech, Inc에서 Redo에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

Redo Tech, Inc

14761 Future Way, 400, Draper, UT, 84020, US

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

출시됨

2020년 5월 25일

이 앱과 비슷한 더 많은 앱 보기

4.7 별 5개 중 총 리뷰 1922개 무료 플랜 사용 가능
Offer great service with AI chat bots, live chat, and helpdesk
4.3 별 5개 중 총 리뷰 705개 무료 체험 이용 가능
Support made simple and scalable.
4.9 별 5개 중 총 리뷰 562개 무료 플랜 사용 가능
Auto-manage returns and exchanges, return labels, policy.
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