Redo

Redo

Preços
Preço: grátis
Destaques
Popular junto de empresas nos Estados Unidos da América
Funciona com os mais recentes temas
Classificação
4,8 (88)
Programador
Redo Tech, Inc

Elevate your shopper experience with premium support, returns, order tracking & package protection.

Upgrade to Redo and transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection.

Upgrade to Redo and transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection. mais
  • Elevate your checkout experience with Redo return coverage.
  • Reduce refunded revenue and take complete control of your return experience.
  • AI customer service in one unified inbox. Both for desktop and mobile app.
  • Let customers serve themselves with self-service chat workflows & order actions.
  • Turn your order tracking emails into an upsell driving branded experience.
Destaques
Popular junto de empresas nos Estados Unidos da América
Funciona com os mais recentes temas

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Finalização da compra, Shopify POS, gorgias, shiphero, status, rise.ai, netsuite, attentive

Opções de devolução

Reembolsos automáticos, Reembolsos manuais, Trocas, Substituições, Devoluções em loja, Códigos QR, Cartões de oferta, Crédito de loja, Devoluções de ofertas, Código de desconto

Gestão de devoluções

Aprovações automatizadas, Portal de devoluções, Políticas personalizadas, Artigos que não podem ser devolvidos, Períodos para devolução, Motivos da devolução, Etiquetas de envio, Rastreio da devolução, Notificações por e-mail, Imagem corporativa personalizada, Gestão de reembolsos, Listas de bloqueio de clientes, Análise de dados

Canais

E-mail, Chat em tempo real, Chatbot, Redes sociais, Self-service

Automatização do fluxo de trabalho

Resposta automática, Modelos de resposta, Respostas por inteligência artificial, Resumos de inteligência artificial, Emissão de bilhetes, Caixa de entrada unificada, Atribuição automática, Acionadores baseados em regras, Etiquetagem, Deteção de spam, Rastreio de encomendas, Notificações de clientes, Inquéritos de feedback, Relatórios

Avaliações (88)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
13 de agosto de 2024

Really good app and they're always adding new features. Great support team that will help you within minutes. Well formatted easy to use but highly customizable for your use and if you have anything your worried about they are almost always willing to add custom features for you.

RalliTEK
Estados Unidos
4 months usando a aplicação
26 de julho de 2024

Redo has been tremendous not only for our customers but for our staff. The simplicity and professionalism of the return portal has been nothing but smooth and easy for our customers to use and the processing time when the returns come in has drastically decreased. Our handling time for a return is only a matter of seconds. The business model of Redo was a huge incentive for us to implement their system. Zero fees and no contracts are hard to come by in todays world so on top of everything else it seemed like a no brainer for us. To top things off, they have an outstanding team of employees. They are very quick to help get things done and if you ever have any issues they are right there to help! Can't recommend the app enough!

Eberlestock
Estados Unidos
5 months usando a aplicação
25 de julho de 2024

I love Redo. The automation is outstanding. Most recently the statistical information has become more robust. They are possibly the best tech team I have ever worked with. They are always open to crazy stuff I send their way. Redo has transformed the way we handle our returns and shipping claims. They are simply first class!
-Julie
Just Ingredients

Just Ingredients
Estados Unidos
7 months usando a aplicação
25 de julho de 2024

REDO is the best return portal available. The reporting is top notch, the portal is clear and concise, and the customer support is AMAZING. Alex Humble and Parker Mackay are two of the best sales reps, and account managers I have ever dealt with. They answer every question and concern with honesty and promptness. They are flexible and always innovating ways to better help their clients. REDO has been one of the best changes we have made to our business. The amount of money we have saved with return shipping is bananas - tens of thousands of dollars. I'd recommend REDO until I was blue in the face! Thanks REDO!

Rujo Boots
Estados Unidos
5 months usando a aplicação
30 de julho de 2024

Redo is the best solution we've found for managing returns and damaged packages. The app’s automation makes everything so easy and efficient. Our customers love how simple it is to return items using the Redo widget on our site.

Huge thanks to Jett and Quintin for their outstanding support and seamless integration. Since using Redo, we've seen a noticeable improvement in customer satisfaction. Couldn't be happier with this app!

Angelus Direct
Estados Unidos
6 months usando a aplicação

Assistência

Redo Tech, Inc pode responder a qualquer pergunta que tenha sobre Redo.

Programador

Redo Tech, Inc

14761 S Future Way, #500, Draper, UT, 84020, US

Recursos

Este programador não oferece assistência direta em Português (portugal).

Lançada

25 de maio de 2020

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