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As someone who is not tech savvy, this app is extremely easy to use. There was an update that needed to be made to the destination of the ongoing reports that was updated within minutes, thanks to their great customer service team. CS has been helpful with every question I have along the way with clear instructions and screenshots.
I don't need a ton of reports but the one I needed was important--this app handled it. The guys in support were of great help and actually wrote the template for me..
When running weekly reports to analyze all aspects of our web orders the reports that have been specifically created for our needs have not only met our expectations but exceeded them. The support team and not only super responsive but completely helpful in all the questions I have thrown at them. Using Xporter has made our day to day, week to week and month to month business run much smoother.
We have used this app since launching on Shopify and it has been wonderful. Staff has always been helpful and quick to respond with any questions we’ve had. Rarely any issues with the app.
Been using this app for years (3+) and the support team has never failed to impress me with the helpfulness. I hope they keep this momentum going forever.
Jason was so helpful and this is so fast and easy to use :) The chat is very convenient for faster reply.
The Xporter Data Export Tool makes it easy to pull customized reports. The automated email feature has allowed us to streamline many of our day-to-day processes and ensure multiple staff are referencing the same dataset. Building templates has a bit of a learning curve but the Xporter staff is always there to help with fine tuning and training. Thank you!
Always at ready support & professional execution. Their ability to build specialty exports is always the perfect solution for those delicate situations!
I've had this app for about two years now, ever since it was first available on Shopify. This is a must have if you feel like Shopify's reporting system is lacking or not providing with data that is crucial for your business. We run a clothing store that has many different variants, sizes, colors and we needed something a lot more advanced. My lack of liquid knowledge really made it difficult to pull important data, but with the accommodating support from Xporter, they were able to cater to my shopify store's needs. Now that these reports I need are automated, I am saving so much time. Please give it a try. You won't regret it!
Great app. Had an issue- was leery about email support. Jason answered my email within 10 minutes- asked for more info. 30 minutes later, replied with issue resolved. Jason ROCKS! Xporter ROCKS!