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I've been using this app since 2014 - it's vital for my business. I haven't needed much help, but when I did, customer support responded quickly and was very helpful!
I searched a while trying to find an app that would get me some data that I couldn't get from my other apps. I emailed the support team on Friday afternoon, and on Monday morning, I received a phone call to clarify exactly what I needed.
The function I needed wasn't available on this app, but I was told I would get a call back in 30 minutes. On the call back, the function had been added in and we tested it together.
Great customer service, awesome app. This will save me quite a bit of time.
I've had this app for about two years now, ever since it was first available on Shopify. This is a must have if you feel like Shopify's reporting system is lacking or not providing with data that is crucial for your business. We run a clothing store that has many different variants, sizes, colors and we needed something a lot more advanced. My lack of liquid knowledge really made it difficult to pull important data, but with the accommodating support from Xporter, they were able to cater to my shopify store's needs. Now that these reports I need are automated, I am saving so much time. Please give it a try. You won't regret it!
Fast and friendly support!
This app works exactly as advertised!
Upgraded to the Gold Plan a few months ago and couldn't think of processing our various orders without the app at this point!
Have had amazing customer support via e-mails, phone calls, and real-time Google Hangout video conference as well.
The people behind the Xporter app stand by their product and want to help everyone using it be as successful, efficient, and headache-free as possible.
Highly, highly recommend.
This app is useful and quite customizable. Customer service was timely and top-knotch! Zero complaints.
The Xporter Data Export Tool makes it easy to pull customized reports. The automated email feature has allowed us to streamline many of our day-to-day processes and ensure multiple staff are referencing the same dataset. Building templates has a bit of a learning curve but the Xporter staff is always there to help with fine tuning and training. Thank you!
Have been using Xporter to extract orders/returns for a while.
It was easy to set up the reports and once they are set up, the process runs smoothly. Also, whenever I need help, support team is quick to response and very helpful.
A really useful app for getting the best out of your data, on the odd occasions you cannot work it out yourself the support is always extremely quick and helpful. Is vital in transferring shop sales to back end processing system.
Every time I need a hand with special liquid code or any other question - it's answered FAST and with clarity. We've used this app for years now and it really opens up the data in Shopify.
I highly recommend!
Again - just needed help and the team ROCKED. THANKS.