Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
11 de diciembre de 2020

Support has been great, and once I asked for help, I was able to pull the reports I needed. Seems like the solution we were looking for!

LATHER
Estados Unidos
Alrededor de 1 año usando la aplicación
28 de diciembre de 2020

Xporter has been an essential app for us and has allowed us to quickly and effectively pass data within our tech stack. On top of that, I've received fantastic support any time I have needed it.

Swisse Vitamins & Supplements
Estados Unidos
Alrededor de 1 año usando la aplicación
23 de junio de 2020

Not only does this app allows fully custom data exports of whatever you may need, but the support staff are fantastic and extremely helpful. They go above and beyond to help you get what you need. Personally, I've found that low-cost subscription services usually don't have very good support, but I was very pleasantly surprised that the gentleman that helped me with creating a template dedicated so much time to helping me do what I needed.

COURYAH
Canadá
Alrededor de 1 año usando la aplicación
7 de octubre de 2021

Outstanding support. Jason is excellent. We use this app to pull all our reports with orders that have custom personalization. Jason walked me thru the ton of options. This is truly an huge time saver for us. We could not operate without it. Kudos to the team at Xporter - fantastic app!

The Right Way Company
Canadá
Alrededor de 1 año usando la aplicación
13 de diciembre de 2019

Does what it needs to do, and they provide great support if you have a problem or don't understand something.

Badr Hari
Países Bajos
Alrededor de 1 año usando la aplicación
12 de abril de 2018

Amazing customer service from the set-up team. Adam helped us pull data in a spreadsheet that matched all of our distributor's specifications. No manual massaging of data necessary. PHEW.

Dundurn
Canadá
Alrededor de 1 año usando la aplicación
7 de diciembre de 2014

Awesome app!! Exactly what we needed, to extract meta fields, properties. Most importantly Adam is a great support resource!! Answering queries by emails, Skype solved all the problems so far!! We are yet to complete work... but very satisfied so far... A+++!!

nmipoc
Australia
12 días usando la aplicación
31 de julio de 2019

I have been using this app for over 1 year because of lazyness and because they fixed once our template, however I must say that the people behind are very dificult to talk to, they are never willing to help and they never try to understand the customer's point of view.

We don't care learning your app. We have other things to do. You are here to provide support, thing that you don't do, you are just messing with us and getting on our nervs and losing our time and yours.

Is this how a customer support suppose to be and act? And after we have paid you for such a long time, you still come and say that you will charge me an hourly rate for a mistake that you did??? I find this unacceptable !

Do change your policies, as the way you act with your customers is not very nice.

SMARTGEAR FACTORY
RAE de Hong Kong (China)
Alrededor de 1 año usando la aplicación
Modd Apps Inc. respondió 7 de agosto de 2019

Thank you so much for sharing your candid feedback. It’s our goal to provide customers with an excellent experience through the use of our applications. Please note we’ve provided you with a full refund for the duration of use of our application. We’re extremely apologetic that we are unable to meet your expectations. We encourage you to reach back out to us at any time if you feel like we could be helpful to you.

24 de septiembre de 2018

This Application is very easy to use. Their support staff is very helpful, and are quick to respond.

OPT
Estados Unidos
12 meses usando la aplicación
26 de mayo de 2023

Big upgrade from matrixify, has a lot more capabilities. CS is super helpful and prompt. Looking forward to using it more.

Roark
Estados Unidos
11 meses usando la aplicación