Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
5 décembre 2022

Wonderful! Don't ask any questions — just get it! Our Shopify store deals with a lot of inventory and we need to sort by date. This app allows you to sort products by date and their customer service is very responsive and fast. 1000/10 would recommend! It might be a little unintuitive at first, but the support is very helpful.

Tacoma Consignment
États-Unis
15 jours d’utilisation de l’application
29 avril 2016

The app is a true life saver! This app saves me so much money it's not even funny! And the customer service is amazing!

Survive101
États-Unis
13 jours d’utilisation de l’application
10 août 2021

Great app! Amazing customer support when needed. The team at Modd Apps is always there and ready to help!

PhotoStickOmni
États-Unis
13 jours d’utilisation de l’application
31 juillet 2019

I have been using this app for over 1 year because of lazyness and because they fixed once our template, however I must say that the people behind are very dificult to talk to, they are never willing to help and they never try to understand the customer's point of view.

We don't care learning your app. We have other things to do. You are here to provide support, thing that you don't do, you are just messing with us and getting on our nervs and losing our time and yours.

Is this how a customer support suppose to be and act? And after we have paid you for such a long time, you still come and say that you will charge me an hourly rate for a mistake that you did??? I find this unacceptable !

Do change your policies, as the way you act with your customers is not very nice.

SMARTGEAR FACTORY
R.A.S. chinoise de Hong Kong
Environ un an d’utilisation de l’application
Modd Apps Inc. a répondu 7 août 2019

Thank you so much for sharing your candid feedback. It’s our goal to provide customers with an excellent experience through the use of our applications. Please note we’ve provided you with a full refund for the duration of use of our application. We’re extremely apologetic that we are unable to meet your expectations. We encourage you to reach back out to us at any time if you feel like we could be helpful to you.

7 décembre 2014

Awesome app!! Exactly what we needed, to extract meta fields, properties. Most importantly Adam is a great support resource!! Answering queries by emails, Skype solved all the problems so far!! We are yet to complete work... but very satisfied so far... A+++!!

nmipoc
Australie
12 jours d’utilisation de l’application
27 septembre 2018

The app does exactly what it says, can export anything big or small. I've got 640k products and was able to export them in the way I wanted (was trying up to 100k at once and it was fine).

But also, you read the customer support is amazing and sort of think 'oh yeah, how good can it really be?' Well, it's out of this world. Imagine you're a 150 year old and you've just got an iPhone wondering what on earth it does and how to use it. I'm pretty sure Xporter support could get you to coding an app for it by the afternoon. Patient, knowledgable and go above and beyond.

Manual4You
Royaume-Uni
9 jours d’utilisation de l’application
4 janvier 2019

We use this app to export our data for local pickups and deliveries. We needed reports that would output just for a specific delivery date, finding the information from another app we use.

Danielle was able to help me through the process from beginning to end, maintaining friendliness and knowledgeability. She wrote some custom liquid code for me to be used in my report, and helped me test it until it did everything we needed it to. It only took about an hour to get a fully customized report that we can use again and again!

Highly recommend this app if you need specific output data CSVs for any purpose from your Shopify store.

JuiceShopSF
États-Unis
9 jours d’utilisation de l’application
19 août 2020

Support is super fast with help when needed. They never fail us! App works perfectly for all our needs!

GoDonut
États-Unis
7 jours d’utilisation de l’application
14 mars 2017

A very detailed app with numerous options. A must have if you need to export orders with line item options (not included with the built in Shopify export functionality). The interface is a little daunting, but Adam helped with setting up exactly what I needed.

Avida Healthwear Inc
Canada
7 jours d’utilisation de l’application
Modifié le 19 décembre 2018

What a GREAT app and support!, don’t hesitate to try it!!

Notifications by eShopAdmin and Xporter Data Export Tool are fantastic apps if you are looking to integrate Shopify with a warehouse.

Both app have different tools, so check with the support team and they will be able to help you.

I was looking for a SFTP/XML file for every order, capturing an specific number of fields from shipping, billing, payments information and some other specific requirements from the customer.

The support has been incredible in order to meet all the requirements. Samuel has been my POC and has been super helpful.

IQOS 3
Espagne
6 jours d’utilisation de l’application