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This app has really revolutionized our Shopify experience! Shopify's download and reporting tools are so limited - the flexibility in getting these reports with a really affordable price has been invaluable. I love being able to set up reports and have a link emailed on a regular basis. The only thing keeping this from being five stars is ability to limit reports by more filtering criteria (we need filtering by note attribute fields)- and for the price - well, let's say it's a five star value, anyway! The customer service has been very responsive - I accused them (in error) of needing a second request from me for some help and got lightning-quick help - late at night, even! The issue I uncovered was fixed the next morning, AND they helped me with my emergency data need in the meantime. Now that is good service!
Xporter app is the best application to create custom export reports for all Shopify related data. The support team is amazing! Always responsive, very knowledgeable, and resourceful. We reached out to Xporter team many-many times with requests to make various changes, improvements, add clauses and conditions to reports, and never had any issues getting what we need because of the application functionality and extensive support from the application team. I recommend this application because of everything it offers - system wise and support wise as well. If you have complex export jobs that have to be automated, Xporter is the solution to go!
Everything works fine now :)
Thanks for your help. Had some trouble in the beginning but that is solved now.
Hello, I sincerely apologize that you had a poor experience. As discussed, the template we successfully created for you used fields from a third party app. After the template was built, the names of those fields were changed without updating the Xporter template. Our support attempted to explain the issue, not to make excuses. I am happy we were able to get you back up and running and hope that going forward you will have a better experience.
Excellent app to extract the data the way you want, right now you cannot do that with shopify built in tools. Recommended 5 Stars
Support was available pretty much immediately and they help me to setup my first template. Highly recommended!
This app gets the job done. The native Shopify order export couldn't do what we need. Great support via chat.
Fantastic app. support is great too!
This app is a life-saver! I cannot say enough good things about this app and the support we received. We needed certain information out of Shopify to go into our in-house database, and the regular reports were not giving it to us. We received over-the-top excellent customer service helping us to get exactly the reports we needed and very quick service! And what's even better on top of that is from now on the reports will just be emailed to us on a regular basis :)
Great service by jason. He addressed all of my concerns both accurately and quickly. I would recommend this service to anyone with a store like mine
I wrote an email 3 times this month (different days) because I need a customization of some fields. Never receive an answer...finallyI deleted the app.