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Amazing app, customer support is quick and extremely helpful!
I searched a while trying to find an app that would get me some data that I couldn't get from my other apps. I emailed the support team on Friday afternoon, and on Monday morning, I received a phone call to clarify exactly what I needed.
The function I needed wasn't available on this app, but I was told I would get a call back in 30 minutes. On the call back, the function had been added in and we tested it together.
Great customer service, awesome app. This will save me quite a bit of time.
I've had this app for about two years now, ever since it was first available on Shopify. This is a must have if you feel like Shopify's reporting system is lacking or not providing with data that is crucial for your business. We run a clothing store that has many different variants, sizes, colors and we needed something a lot more advanced. My lack of liquid knowledge really made it difficult to pull important data, but with the accommodating support from Xporter, they were able to cater to my shopify store's needs. Now that these reports I need are automated, I am saving so much time. Please give it a try. You won't regret it!
Their support is excellent. Good job keep it up. An asset to shopify.
They went out of the way to help me.
The people at support is very, very helpful, and the app is very powerful, if not intuitive some times, but I all the things I've tried are doable...
We installed the Xporter app to communicate between our Shopify inventory and the software that we use to control our warehouse stock levels. We initially operated it on a B2B platform, configuration with our SFTP was simple & it's been running for roughly a year, unhindered, on a schedule that allows us to control frequency. We were so happy with how the application performed that we again used it on a second store, this time a B2C platform and as such it required a bit more work upon initial installation. This is where Jason and his team came to the fore — The configuration for the second store was more challenging in how we needed the export to be formatted and thus, we needed some custom configuration. Responses were swift even when not reciprocated on our side and Jason solved the issue we were facing whilst neither losing his patience nor willingness to assist despite multiple changes in how we tweaked the CSV output. As far as applications go, it does what we need, but it would be as a result of the exceptional customer service that I'd recommend it for any future projects.
This app works exactly as advertised!
Upgraded to the Gold Plan a few months ago and couldn't think of processing our various orders without the app at this point!
Have had amazing customer support via e-mails, phone calls, and real-time Google Hangout video conference as well.
The people behind the Xporter app stand by their product and want to help everyone using it be as successful, efficient, and headache-free as possible.
Highly, highly recommend.
This app is useful and quite customizable. Customer service was timely and top-knotch! Zero complaints.
A really useful app for getting the best out of your data, on the odd occasions you cannot work it out yourself the support is always extremely quick and helpful. Is vital in transferring shop sales to back end processing system.
Great app! but the most important thing is the great support they offer. If you need an app for any kind of information about your business, this is the app you need. Thanks guys!