Xporter Data Export & Reports

We've used this app for years, and their support is so helpful! The templates offer a good variety of options for customized reports, and if you have any questions or issues, their support team will be on it in minutes!

In the age of huge software companies responding to cases months later, or ignoring them completely, customer service like this is a breath of fresh air. Definitely worth the money, and so helpful for all of our monthly reporting.

I was stymied for months by the limited reporting and data export available through Shopify. Analyzing refunds, comparing time periods, trying to determine book revenue vs. cash receipts, state tax calcs, were all frustrating if not impossible with the limited tools and views provided.
I found xporter, and now I feel like I have an entire data team behind me. At first the level of detail was overwhelming on the self serve report writing, but the customer service in the first few weeks was astounding. They put the time in to help you define what you need, and then create draft reports very quickly until it is perfect for you. Not only will they create calculations that you would normally have to do yourself in excel (i.e., estimating SKU-level sales tax on a refund), but they’ll actually rearrange the order of the columns in the report if it helps you. They put the time in because they know once you get the exact, clean, understandable data that you really need, you will continuously be pulling their reports (which, btw, is absolutely right). I am pulling the reports they wrote for me 2-3x a week and I’m not bothering them much because they gave me everything I need. This is much more than an app.

I am planning on hitting them up again for another report, but at this point I’m not just desperately trying to understand the historical Shopify data…I now get to focus on how to improve my business. I am not sure how I would have done what I can do now without Xporter. A total gem if you are working with Shopify.

This application has been integral in our businesses and the support Xporter provides has always been very good. They are usually very responsive and always helpful.

UPDATE: 3 years later and we're still a daily user of this app. The latest app updates are very helpful and the support is always on point. Very pleased.

We recently needed an update to one of our reports to reflect some operational changes and Harjeet was incredible in helping to make this a reality! We were impressed with their communication and delivering what we needed on our schedule. Highly recommend. Thank you!

As someone who is not tech savvy, this app is extremely easy to use. There was an update that needed to be made to the destination of the ongoing reports that was updated within minutes, thanks to their great customer service team. CS has been helpful with every question I have along the way with clear instructions and screenshots.

I've been testing this app for several weeks and really like it. The ability to export only the data fields I want is quite useful (Shopify's standard exports include everything so require too much spreadsheet cleanup). The ease of automating routine emailing of reports is also pretty cool.

My one interaction with support so far was great -- someone responded within 45 minutes with a friendly and helpful answer, and added my feature request to the near-term development queue.

As of 4/15/13 it's still in beta, but I haven't had any problems with functionality or stability yet (unlike other betas I've tried).

The app works great and allows me to export line items details I can’t do natively. I had a problem with my query taking a long time to return results. I contacted the online support and received excellent assistance. Now my query results are generated instantly.

Jason was so helpful and this is so fast and easy to use :) The chat is very convenient for faster reply.

Great tool! We needed to run a SBP report for a product that contained variants from a third-party app (not able to export this info through shopify reports) and their team helped us set up a custom report quickly. Would definitely recommend!

We use this app for customised report templates. There are endless possibilities with those templates and you can extract the data in any form you need. Their technical support team is very good in responding in timely manner and in providing solutions.