Overall rating Based on 221 reviews
The GFB - The Gluten Free Bar
Xporter is a very powerful tool - it can do pretty much anything you want and the support (from Adam) has been stellar. Highly recommended.
Xporter is a fantastic application! We are transitioning our business to a third party fulfillment company that requires a lot of data in the form of .csv files, and Xporter is the perfect solution for this. The support is truly some of the best I have ever witnessed. Adam was able to guide me through the process of having custom meta fields group to our orders, which is exactly what we need to make this transition possible. It took some trial and error to extract the right data we needed, and he was there every step of the way, sometimes late at night (10-11PM) with lightning fast responses. I would recommend this app to anyone!
This app is a life-saver! I cannot say enough good things about this app and the support we received. We needed certain information out of Shopify to go into our in-house database, and the regular reports were not giving it to us. We received over-the-top excellent customer service helping us to get exactly the reports we needed and very quick service! And what's even better on top of that is from now on the reports will just be emailed to us on a regular basis :)
The version out this week is even better. Huge amount of flexibility. And the team has been highly responsive to both support and feature requests.
This app is a real time saver, we have multiple product attributes created in bulk by using another app, which means the standard reports by Shopify are no longer any good, as they dont pull all the info required across.
With this app we were easily able to create the perfect report :-) Oh and the support team are fab, answered any questions we had in super quick time.
This app has really revolutionized our Shopify experience! Shopify's download and reporting tools are so limited - the flexibility in getting these reports with a really affordable price has been invaluable. I love being able to set up reports and have a link emailed on a regular basis. The only thing keeping this from being five stars is ability to limit reports by more filtering criteria (we need filtering by note attribute fields)- and for the price - well, let's say it's a five star value, anyway! The customer service has been very responsive - I accused them (in error) of needing a second request from me for some help and got lightning-quick help - late at night, even! The issue I uncovered was fixed the next morning, AND they helped me with my emergency data need in the meantime. Now that is good service!
The Shop - Predator Ridge's Official Online Golf Store
We are a well established golf resort in British Columbia and are venturing into the online shopping world for the first time. Our Accounting team requires like most some pretty straight forward reporting and also requires that these reports are automatically emailed to save time and fit in with our established accounting routines.
I was surprised to learn that Shopify doesn't itself provide these simple reporting services, but luckily found Xporter a perfect solution to what we were looking for.
The support team at eShop Admin has been a truly amazing. They are quick to respond to any inquiry and go above and beyond to provide you with help on setting up your reports. After some quick set up I know have reports which are exactly what my accounting team needs.
I would truly recommend Xporter to anyone looking for a reporting service to go along with their Shopify store. A++++
I searched a while trying to find an app that would get me some data that I couldn't get from my other apps. I emailed the support team on Friday afternoon, and on Monday morning, I received a phone call to clarify exactly what I needed.
The function I needed wasn't available on this app, but I was told I would get a call back in 30 minutes. On the call back, the function had been added in and we tested it together.
Great customer service, awesome app. This will save me quite a bit of time.
Exactly what I needed! Now I can generate VAT reports and only have the info I require, with very little extra work. Great job!
Juventus Sport Club
I've been testing this app for several weeks and really like it. The ability to export only the data fields I want is quite useful (Shopify's standard exports include everything so require too much spreadsheet cleanup). The ease of automating routine emailing of reports is also pretty cool.
My one interaction with support so far was great -- someone responded within 45 minutes with a friendly and helpful answer, and added my feature request to the near-term development queue.
As of 4/15/13 it's still in beta, but I haven't had any problems with functionality or stability yet (unlike other betas I've tried).