eDesk: Live Chat & AI Helpdesk

eDesk: Live Chat & AI Helpdesk

by xSellco

Customer Support, Review Automation, Centralized AI Inbox

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    78% of ratings are 5 stars
  • 4 of 5 stars
    17% of ratings are 4 stars
    (3)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    6% of ratings are 1 stars
    (1)

All reviews

3 reviews

Hickies

xSellco is a very user friendly platform and they have an excellent customer service response. However it still needs to improve how to track the agents that reply to users messages.

Skullsplitter

Excellent service. The product is pretty good but they listen to their customers and make updates based on feedback. Huzzah!

Ipaces

Good product and helpful customer support. The price is relatively high for small shops, but this is the only app I have found that covers repricing for most of my channels. I would recommend this ptool.