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billing me 500 for nothing! never got an viddeo or one post. i cabceled during trial and got invoice on shopify bill for 495 for this app and it shows i canceled and still wants to charge me!! i want this canceled/redact your invoice immediately!!! disgusting
Hi there! We responded to your contact message regarding your issue but so far haven't heard back. Please reach out to us at hello@xyla.ai and we'll be sure to get this resolved for you!
They Uses TIDIO Chat Platform Its Platform Biggest Scam with Peoples
We’re sorry you may have had a bad experience with us. We would love to help you further, but we need more details about your experience. Please contact our support team at hello@xyla.ai
For context, Tidio chat is just a tool we use for customer support. It is like Intercom or Zendesk and is used by hundreds of thousands of businesses to help with support requests. We have no affiliation to them and they have no connection to our core business.
It is a shame you would give us a 1* review just because we use them. We'd love to hear more about your experience though so please do reach out and we'll do what we can.
Best regards,
The Xyla AI Team