For some reason, ads are not running, and the support does not reply, can you please provide with the best way to contact support please, thank you
Thanks for contacting Yahoo Product Ads and thanks for waiting for the response. Your ads are not showing because the product image quality doesn't meet the ads requirements.
Minimum size for large rectangle image: 1200x627px
Minimum size for square image: 627x627px
Your product images are pretty close to the required sizes above. If you can add one large rectangle image for each product as the first image, we'll be able to use that large image to show in your product ads.
Please feel free to let us know if you have any other questions, and we'll be happy to help!
Yahoo Product Ads Support
Really great app, does exactly what it says and opens up a whole new advertising platform. Working with the team at Yahoo / Verizon has been a real pleasure, excited to see what kind of scale we can get out of the ad platform.
Thank you for your review! Please don't hesitate to let us know if you have any feedback or questions anytime.
- The Yahoo Product Ads team