Yanet: Retail Barcode Labels
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C'est l'application que j'avais besoin, le service client et excellent, très réactif, Tracy a résolu tous mes problèmes.
So far you are one Best on the Market!
Alice was very helpful and took the time to listen and help me fix and test the issue and solution. Problem was resolved, thanks!
The customer service is great! They gave me great advice on label sizing and made a custom template for me.
Best one for shopify yet
I cannot find where to unsubscribe. They continued to charge me even though I had uninstalled the app. So frustrating!
Hi The Real Treasure Chest,
Firstly, we are so sorry for any inconvenience you had :(
Regarding your request, we have checked into your case and see that you had uninstalled/unsubcribed the app on Dec 6th, 2023 but still got charged for the previous subscription renewal on Nov 25th, 2023.
For this case, we have checked with Shopify Team and it seems that the invoice was already generated prior the merchant uninstall the app (which was 12 days before you uninstalled the app), then the refund is not processed by Shopify.
Please check this article here for more details: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
Our app doesn't relate to the Shopify refund process and we won't totally charge any fee for for the next renewal subscription after you unsubcribe.
If you have any more questions on this matter, please feel free to contact back to us at support@yanet.io and we would love to support you more.
All the bests,
Yanet Support Team
Brilliant super easy to use and no issues. would highly recommend.
Great service - quick replies
This App makes it very simple to generate and print barcodes. It didn't have my labels i was using but i asked in chat and within minutes it was loaded up for me. Thanks a bunch.
toll, einfach zu bedienen, vielseitig in der Anwendung. Support super, ist sein Geld wert, kann ich nur empfehlen