Omtaler (65)
Raffiner
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Etter vurdering
La app contiene muchos errores, deja de funcionar y el servicio al cliente no responde tus mensajes. No la recomendamos este 2025.
Hi there,
This is Liam from Yanet team here. Hope you have a great day.
First of all, I would like to express my deepest apology for the unwanted experience that you have with us.
However, we have send you an email as well as the collab request with our access to your store to check it and update it further for you but we haven't received a response from you about it.
We have tried to send you a collab request again to check it further and hope to resolve it as soon as possible for you.
Best regards,
Liam
The customer service staff was very patient and professional and solved my problem efficiently.
the best thanks for helping best app 10/10
GOOD
Great product simple and easy to go with customer support is great and very quick to work with. I hope to all the app provide to learn form them
Just had my first experience with Yanet. The chat window was open and the support tech answered quickly. I did not have a wait at all (approx 9pmEST). The tech immediately showed me how to achieve what I wanted. Great first day with Yanet.
facile d'utilisation, bon designs, et les agents répondent très vite lorsqu'on pose des questions
Je recommande !
It's a user friendly app. The customer service team is friendly and always quick to respond via chat or email.
The App is dead for two days. Can't reach out to customer support to fix it. I have to leave a one-star review to get the developer's attention. Will adjust the review if the issue is fixed.
Updated:
The support team contacted me and fixed the issue.
Very easy to use and does the job well! Great support team as well, they helped me integrate the FAQ page to my website.