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I was looking for a FAQ app that could work as a 'section' for my loyalty page. While it worked (FAQ appears as text only) it didn't keep to the template style I had wanted, but it works when it's on it's own FAQ page. There are lots of template choices for you to choose from and you can customise if you just want it on it's own FAQ page.
The customer service from Liam has been fantastic! and the response time was very quick! It's a shame the app wasn't suitable for what I needed, otherwise I would be keeping it.
We love the ease of creating the FAQs and the look and feel of our pages. Their customer service is fantastic, very responsive and always there to help or fix our issues immediately. We highly recommend this app!
La app contiene muchos errores, deja de funcionar y el servicio al cliente no responde tus mensajes. No la recomendamos este 2025.
Hi there,
This is Liam from Yanet team here. Hope you have a great day.
First of all, I would like to express my deepest apology for the unwanted experience that you have with us.
However, we have send you an email as well as the collab request with our access to your store to check it and update it further for you but we haven't received a response from you about it.
We have tried to send you a collab request again to check it further and hope to resolve it as soon as possible for you.
Best regards,
Liam
Thus far, I am enjoying the features that come with this app!
The customer service staff was very patient and professional and solved my problem efficiently.
I recently tried Yanet FAQ, and I must say, the service is excellent! The app is user-friendly, and the customer support is top-notch. They respond quickly to any questions or doubts, and their team is very diligent and professional in addressing all inquiries. They handle adjustments efficiently and guide you through the process patiently. Overall, the experience with Yanet FAQ is delightful. I highly recommend it to anyone looking for a reliable and user-friendly app with great customer support. Kudos to Tracy and the team for their dedication to excellence!
my old FAQ app deleted all my FAQ's because they switched to a paid service. switched to this one and it's made my page look better. app is easy to use and customer service actually helps resolve your issues! thanks for free app!
Una atención al cliente excelente, gracias a la ayuda de Emma logre ponerla de forma correcta y me quitó la marca de agua. Una app fácil y sencilla para hacer más profesional tu web
Everything works great! Simple and with flexible settings, exactly what I was looking for. Thanks for the fast help!
it is really nice service, very fast and the exact same as what we want. TTTTHHANNKKYOUU!!!!!