Yanet: Returns and Exchanges

Yanet: Returns and Exchanges

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2025년 1월 5일

the customer submits a picture a proof that the product is in same condition but it just won't show in the form! its been days and no one fixes it!

Euphoria Denims
이집트
앱 사용 기간 2개월
답글 Yanet개 2025년 1월 7일

Dear Euphoria Denims,

Thank you for your feedback regarding the issue of picture not showing up in the form. We sincerely apologize for the inconvenience this has caused you.

We understand how important it is to have a smooth ordering experience, and we're pleased to inform you that the problem has been resolved! Our team has worked diligently to fix the glitch and now the picture are saved into the request form.

We truly value your feedback, as it helps us improve our services. If you encounter any further issues or have any questions, please don’t hesitate to contact us at support@yanet.io.

Thank you for your patience and understanding!

Best regards,
Yanet Support Team

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