Yanet: Returns and Exchanges

We at Dailimarket want to extend a heartfelt thank you to Alex from Yanet for his incredible support in setting up our Returns and Exchanges system. From the very first interaction, Alex was not only knowledgeable but also genuinely dedicated to helping us streamline our post-purchase experience.
Alex, you’re a rockstar!
We truly appreciate your support and professionalism.

Warm regards,
Team Dailimarket

I had a query regarding the app and reached out to the support team. I was assisted by Alex, who was extremely professional, patient, and helpful throughout the entire process.

Amazing service. Thanks Alex

I wanna thank Alex for helping me with getting this up and running smoothly. He was prompt and met my needs quickly.

Love the app, Alex is very helpful. Thanks.

Alex from Yanet helped me with the setup and he is really a great guy solved my issue within 10min :) highlyy recommended

Sure, I’d be happy to leave a review. Thank you for your support and excellent service! I’ll submit it right away.

Really impressed with the Yanet app! The support from Tracy was outstanding — super quick, clear, and genuinely helpful. Even some paid apps don’t offer this level of support. Big thanks to Tracy and the team

The interface is beautiful, and the customer service is amazing! They answered my inquiry promptly and answered my questions and concerns. Very professional and I would highly recommend. 10/10.

Outstanding App and Exceptional Support!

Yanet - Return and Exchange is hands down one of the best Shopify apps I’ve ever used! The app itself is incredibly functional, intuitive, and designed to make the return and exchange process seamless. It has everything you could ask for – efficiency, intelligence, and ease of use.

What truly sets it apart, however, is the customer service. The support team is absolutely phenomenal – they are responsive, knowledgeable, and go above and beyond to ensure your needs are met. Whether it’s solving a minor issue or answering complex questions, their level of professionalism and speed is unmatched.

This app has made managing returns and exchanges so much easier for my business. I cannot recommend it highly enough to anyone looking for a reliable and smart solution for their store. Bravo to the Yanet team – keep up the amazing work!

Once on the fine crafted tool for my store, I love the interface, colour combination and customisation options. Great tool with top notch quality and efficiency

I appreciate the prompt response by agent Alex. I also can't wait to utilize the app for my store. 2 thumbs up from me. Thanks.

Alex helped me guide through my setup very politely.Thank you Alex

I recommend it, amazing app, fast support!

Anita was very helpful. Customer Service was excellent!

amazing support they unlocked everything for free for me

Alex from Support answers very quickly

Thank you for the support Alex and this app is very nice, it's the best app, he always responds, is patient and the app is simple and translated into all languages ​​to start with, it's perfect, I recommend it 200%

very good app the customer support alex is amazing

Alex provided me with exceptional customer service and went above and beyond. I can appreciate a company that hires people like Alex, thanks so much.

Très bonne app, toutes les fonctionnalité de retour disponibles et customizables, service client très réactif

great , thank you alex

Alex was a wonderful customer support executive, supported in what I asked him to do promptly. Keep it up, kudos !

Alex from customer support was great, gave me all the features i could ever ask for. Top stuff

schneller und kompetener kundensupport

Great help by Tracy
Easy to use App
excellent

Amazing

esay and simple

Great help by alex, this app is actually a lifesaver! And lastly it is pretty important to have such apps that actually helps its users!

This app is excellent for what it offers. A few things that could be improved include The email notification, as it is a bit hard to set up. More Return and Refund Method options, like store credit, flat rate return fees, etc.

While there is room for improvement, it has all the basics to manage returns and exchanges for your shop. Great app!

great app and management team really friendly helps you through every step

No problem so far

Thanks a lot

Great App

works great! Can customize the portal and email templates.

Nice

It was a best Return and exchange app, and customer service is also amazing , And it also have free with advanced features

best return app have been using them for at least a month and they are awesome .there support team is there for you whenever you need them . 5 star .

Their product and customer service are excellent, They even help you with technical support if you need any help in-store.
I would strongly recommend to startups and online owners to try this and you will stick to this app :)

Esta APP es maravillosa !!, es muy intuitiva y fácil de configurar.
Permite al cliente subir una foto del producto, personalizar las razones de la devolución, obteniendo un feedback interesante para nosotros, etc.

Además, Tracy de atención al cliente responde muy rápido y son muy amables. Gracias, muy agradecido.

Good experience so far.

heaven for new start ups

very usefull and easy to use

Its good

I would definitely recommend this app to everyone. Its very easy to use and I can definitely say that it has been great. The customer service has been exceptional, they answer all of your questions and does so at a very fast pace. Go download it now.

I recently added this app and although I have not had any returns or exchanges yet, thankfully, they were very helpful getting me set up. I am not very technical and they set me up.