Yanet: Returns and Exchanges

Yanet: Returns and Exchanges

評價 (84)

整體評分
4.8
各級評分數量
  • 89% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2025年1月5日

the customer submits a picture a proof that the product is in same condition but it just won't show in the form! its been days and no one fixes it!

Euphoria Denims
埃及
使用應用程式 2個月
Yanet 已回覆 2025年1月7日

Dear Euphoria Denims,

Thank you for your feedback regarding the issue of picture not showing up in the form. We sincerely apologize for the inconvenience this has caused you.

We understand how important it is to have a smooth ordering experience, and we're pleased to inform you that the problem has been resolved! Our team has worked diligently to fix the glitch and now the picture are saved into the request form.

We truly value your feedback, as it helps us improve our services. If you encounter any further issues or have any questions, please don’t hesitate to contact us at support@yanet.io.

Thank you for your patience and understanding!

Best regards,
Yanet Support Team