Yanet: Returns and Exchanges

Yanet: Returns and Exchanges

Pricing
Free
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
4.9 (169)
Developer
Yanet

Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! more
  • Submit and manage return and exchange requests clearly at different steps.
  • Different policies and rules can be created and applied for different products.
  • An easy-to-use embedded portal allows customers to submit requests quickly.
  • Customers always get updated via email at each step of the request.
  • We support edit text, banner and colors of the portal to match your style.
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Languages

English

Works with

Reviews (169)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for streamlining and automating the return and exchange process, reducing manual work and organizing operations efficiently. It features a user-friendly interface that integrates well with Shopify, allows policy customization, and supports order scheduling and image uploads for damaged items. Reviewers praise its reliability and intuitive design, and appreciate the responsive and helpful customer support during setup and customization.

February 10, 2025

Using the app for last 10 months for my clothing brand HauteQue and happy with all the functionality. Now few great features added as well. Thanks Alex for providing me the features and that too in a prompt time span. Recommending the app for all Shopify users.

Hauteque
India
About 1 year using the app
April 8, 2025

I couldn’t be more impressed with the support I received from Alex at Yanet. I had a few custom requests and expected it might take some time, but Alex responded and delivered exactly what I needed within minutes! Super professional, incredibly efficient, and genuinely helpful throughout the whole process.

If every customer support experience were like this, the world would be a better place. Thank you, Alex, for going above and beyond—you made my day!

Amari Wear
Switzerland
1 day using the app
May 5, 2025

Using this app made returns & exchange VERY easy.
Alex from Yanet Support is also super quick, and give a define answer, with out asking too many questions and not wasting time. amazing so far!

TAMTAM
Israel
5 days using the app

Support

App support provided by Yanet.

Developer

Yanet

Tu Hiep, Thanh Tri, Hanoi, 100000, VN

Launched

April 7, 2023

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