Yanet Returns & Exchanges

Yanet Returns & Exchanges

Pricing
Free
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Rating
4.9 (260)
Developer
Yanet

Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!

Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us! more
  • Submit and manage return and exchange requests clearly at different steps.
  • Different policies and rules can be created and applied for different products.
  • An easy-to-use embedded portal allows customers to submit requests quickly.
  • Customers always get updated via email at each step of the request.
  • We support edit text, banner and colors of the portal to match your style.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin

Languages

English, Spanish, Finnish, German, Italian, Hindi, Japanese, Dutch, Polish, Portuguese (Brazil), Romanian, Russian, Turkish, Vietnamese, and Chinese (Simplified)

Works with

Reviews (260)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining returns and exchanges, highlighting its user-friendly interface, easy setup, and smooth Shopify integration. Features like automated approvals, email notifications, and options for uploading pictures of damaged items enhance customer service efficiency. Customization options allow tailoring to store branding, and the support team is noted for their responsive and effective assistance.

September 8, 2025

This App has many great features and customization options. And great support team, for quickly resolving any queries. Special thanks to Alex for helping me out promptly and explaining thoroughly.

Allocate India
India
11 months using the app
August 10, 2025

This is a great app still has glitches but the team are willing to help. All my issues are sorted out super quick. Tracy and the team has been great.

Rarr Designs
Australia
5 months using the app
Edited October 24, 2025

Based on the initial setup and customisation process I have been very happy with Yanet: Returns app. As a basic solution.
The support team has been very responsive and helpful each step of the way so far.
But as I got deep into this I discovered the solution is not suitable for mid-size companies that use a 3PL logistics or warehousing provider as well as Shopify

LILLY PILLY COLLECTION
Australia
7 days using the app

Support

App support provided by Yanet.

Developer

Yanet

Tu Hiep, Thanh Tri, Hanoi, 100000, VN

Launched

April 7, 2023

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