Yanet Returns & Exchanges
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
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Create and manage auto returns & exchanges, return labels, policy. Connect to all shipping carriers.
Return and Exchange management app provides a quick and clear flow-based solution to handle all return and exchange requests from your customers. Store owner can freely create different return and exchange policies and rules applied to different products based on various situations. Customers can easily submit requests via an embedded public portal on the site and keep updated via email notifications. Text, banner and color on the portal are supported to change directly, just contact us!
- Submit and manage return and exchange requests clearly at different steps.
- Different policies and rules can be created and applied for different products.
- An easy-to-use embedded portal allows customers to submit requests quickly.
- Customers always get updated via email at each step of the request.
- We support edit text, banner and colors of the portal to match your style.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
Languages
English, Spanish, Finnish, German, Italian, Hindi, Japanese, Dutch, Polish, Portuguese (Brazil), Romanian, Russian, Turkish, Vietnamese, and Chinese (Simplified)
Works with
- Customer accounts
- Shippo
- FedEx
- EasyPost
Categories
Return options
Labels and packaging
Managing shipments
Reviews (260)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining returns and exchanges, highlighting its user-friendly interface, easy setup, and smooth Shopify integration. Features like automated approvals, email notifications, and options for uploading pictures of damaged items enhance customer service efficiency. Customization options allow tailoring to store branding, and the support team is noted for their responsive and effective assistance.
This App has many great features and customization options. And great support team, for quickly resolving any queries. Special thanks to Alex for helping me out promptly and explaining thoroughly.
This is a great app still has glitches but the team are willing to help. All my issues are sorted out super quick. Tracy and the team has been great.
Based on the initial setup and customisation process I have been very happy with Yanet: Returns app. As a basic solution.
The support team has been very responsive and helpful each step of the way so far.
But as I got deep into this I discovered the solution is not suitable for mid-size companies that use a 3PL logistics or warehousing provider as well as Shopify
Support
App support provided by Yanet.
Resources
Launched
April 7, 2023
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