yayloh

Win customer loyalty, one return at a time.

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Win customer loyalty

Fully branded self-service return process to build trust and create a long-lasting relationship with your customers.

Save time on every return

Free-up customer support, speed-up refunds and store credits, automate return shipping label generation.

Optimize your business

Analysis of return data will help you build better customer experience, reduce returns and improve profitability.


About yayloh

yayloh is the next-generation return management platform for online retailers. It offers a smooth return experience for your customers and empowers your team with a powerful return management platform. We increase customer loyalty, reduce return rates and reduce processing time.

We also provide data analytics, to help you understand your returns & listen to your customers better. yayloh supports you no matter your size and how fast you grow.

Some of the features you get:

Intuitive Return Process for your customers:

  • 24/7 self-service digital return form
  • Return confirmation email

Improve your CX & win customer loyalty:

  • Top notch UI/UX design
  • Customizable to your branding & styling
  • Build long-lasting relationships with your customers

Returns management dashboard:

  • Access & process your returns on one platform
  • Put your returns on autopilot
  • Increase the quality of customer service

Available Refund Methods:

  • Refund to the original payment method
  • Store Credit through Discount codes
  • Store Credit through Gift cards (Shopify Plus only)

Available Return Methods:

  • Automatically generated return shipping labels
  • Pre-printed return shipping labels
  • Return shipping is arranged by the customer
  • In-store

Automated Returns Rules:

  • Approve or deny sending automated return shipping labels based on the location
  • Enforce a return window by blocking access to the return form
  • Deduct return fee automatically, country-based

We can further customize rules based on your requirements as you grow.

Shipping integrations:

Shipping carriers: Postnord, Colissimo, FedEx, UPS, DHL, and many more

Analytics & Insights:

Qualitative & quantitative data presented on a comprehensive dashboard that would help your company understand your customers better. yayloh provides insights on the products being returned, returns reasons, customers' comments/complaints, etc. Export your data in .csv format.

Integration with:

Postnord, Colissimo, FedEx, UPS, DHL, Unifaun, Webshipper & many more

Integrates with

  • Postnord,
  • Colissimo,
  • UPS,
  • DHL,
  • Unifaun,
  • Webshipper

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Support

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Start Bright

$40/month

$ 15 for each extra 10 returns

  • Up to 50 returns/ month
  • Branded Digital Return Form
  • Email Notification
  • Shipping Label Generation
  • Dashboard
  • Analytics Platform

Grow Smarter

$140/month

$ 10 for each extra 10 returns

  • Up to 200 returns/ month
  • All in Start Bright
  • Return Tracking Page
  • SMS Notification
  • Prioritized Support

Scale Faster

$550/month

$ 6 for each extra 10 returns. Enterprise level plan available. See our pricing page for details.

  • Up to 1000 returns/ month
  • All in Grow Smarter
  • Shipping Label Generation (3 Carriers) & Rules
  • 3 Refund & Store Credit Rules
  • Account Manager

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

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