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It is an amazing app. But unfortunately they charge an excessively high setup fee. Considering that the monthly value is already considerable.
You should not charge an installation fee. I don't think it's very difficult for you. You could have more clients paying their monthly fee.
Not all markets would be able to pay $400 for an installation. There are shopify experts but it is not the same as installing the app developer.
I wrote an email to get more information about what the installation cost includes but I didn't get enough response. They told me that they were too busy to attend to my inquiries.
Thank you for sharing your feedback with us. It helps us improve our support and communication with our customers. The install fee acts as a throttle control and helps us balance the workload on the support team and onboarding engineers.
Lately, we’ve been swamped with onboarding new clients. Unfortunately, we didn't have time to respond to everyone in a timely manner. We understand this is a problem. To address it, we’ve decided to make temporary changes to our pricing structure - we will increase our installation fee to $800 and remove the Stage 0 plan.
If you have any additional feedback or concerns, please do not hesitate to contact us.
The features you get are incredible for the pricing. We have worked with other YMM lookup providers in the past and they cost almost as much and still require you to map and input all of the data and fitments. Convermax takes care of most of that for you. It is the most hands off YMM tool I have seen plus they have integrated smart filtering which saves you from spending $100+ on another app. If that wasn't good enough they also have an amazing smart search bar that puts the right products at your customers fingertips. The Convermax team is amazing and has some of the best customer service in the industry. This app is a MUST HAVE for any parts reseller
Thank you for your review. We are excited to continue our partnership with you in the future!