YipSMS Simple SMS Marketing

YipSMS has been pretty easy to use for my campaigns. I did run into a top-up issue once, but their team got it fixed the next day. Would be great if they add a feature to edit or update lists/segments — that would make things even smoother.

Buggy and unreliable, with almost no customer support.

Here are the issues we experienced:

Pop-ups wouldn’t work at all — setup only produced a blank screen.

Automations couldn’t be set up — constant error messages.

Pricing errors — the app repeatedly tried to overcharge me (3x the correct price) until I refreshed.

No SMS compliance guidance — this is a huge risk, since violations can lead to fines of up to $500 per message.

The concept behind the app is decent, but in practice it doesn’t work. Support is extremely slow — it took them over a week to reply to my latest ticket, and their only suggestion was to “maybe do a screen share next week.” Meanwhile, they offer no clarity around SMS compliance, leaving users exposed to serious legal risk.

Bottom line: The app is buggy, support is nearly nonexistent, and the lack of compliance information could put businesses in danger.

This app is an absolute game-changer! It's not an addition to your store but an absolute necessity! The customer service is great as well! A+ APP!!!