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Please do not waste your money on this app, it's awful. At first everything seemed fine and I was excited to use it. That was until a customer purchased a personalized option from me and I saw that this app does not merge option prices with prices for the product. This resulted in my customer paying one price for the product through the shopify product listing and another price for the ymq product options listing (they overpaid because of this app). I then emailed support and they told me there is nothing they can do about it. Please do not waste your money on this app.
Hi,
When your option has an additional price attached, all product options apps cannot merge the option price and product price together, because shopify's product price is not allowed to be modified during checkout, which is illegal.
Therefore, all product options apps need to split the option price into a new product (all prices are correct, and there will be no overcharging).
When you encounter a problem, we immediately contacted you and gave you a detailed explanation on the matter. It may be that our statement is not clear enough and you failed to understand our meaning correctly.
We are very sorry for the inconvenience caused to you, and we will make an explanation on the home page of the app, so that all customers who use our app can understand the implementation principle of our app and some unsolvable problems in advance, so as not to cause some problems for our customers .
I hope you can contact us after receiving the email, and we look forward to your reply!
Best wishes!
Very good app! I had a problem with my client's store and the team helped me right away! THANK YOU YMQ!
I really can recommend this app! It's easy to use. The service is amazing and very quick. I had some problems with the app in combination with my theme. The personalization didn't show up in the cart. And they fixed everything within a business day!
Thank you again!
App is great but the customer service is much better. They have solver any problem that I have encountered in few minutes. Highly appreciated and recommend.
Tried different products customs options apps, and so far this one is the best for me. The support is very responsive too. They help me fix different issues that I had with my use case.
Absolutely amazing app! The devs jumped on immediately to help me fully customize my options and make them look exactly like my site!! Can't recommend enough!
Full-featured, very helpful for multi-SKU seller like me .There are many rules on our products.
After having difficulties with a different app, I added this Product Options app. I emailed for help and everything was quickly and smoothly resolved. Would definitely recommend
Ymk options team has a good and fast support for solving problems I recommended this app for customizing products
Great product and extremely fast/efficient customer service to fix some of the minor requests I had!! I would definitely recommend this app!
Really usefull app and the most important, amazing service! I had a small easy and the solve it 10 minuts later than my contact. Really gratefull.