Avaliações (427)

Classificação geral
4,9
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 2% das avaliações são de 1 estrelas
17 de novembro de 2023

The app is great, easy to use, and solves shopify's shortcomings with adding options to products. But what really impressed me was the customer service. So far, they have been able to make all of the customizations I have requested and with lightning speed every time. Highly recommended.

Zap Arcades
Estados Unidos
4 meses usando o app
5 de outubro de 2023

I have been using the app for more than a year. Since I have so many variations, I was using it for everything except 1 variation. Then I needed to add some variants under Shopify. So I use Shopify variations and this app at the same time now, but YMQ doesn’t comply with Shopify at all. I have different prices for different product variants but because of the app, once you pick another variant the page won’t reflect the price unless you refresh it. As soon as I disable it, all is well. I have been getting so many upset customer messages because of that. I have reached out to YMQ a few times already but it’s still not fixed.

SARAH ELISE
Estados Unidos
Mais de 2 anos usando o app
YMQ deixou uma resposta 6 de outubro de 2023

Hi,

terribly sorry! We checked all emails and found that you did not mention this issue.

We have sent you an email, you can check the email we sent.

We are helping you resolve this issue.

Best wishes!

ymq app

3 de dezembro de 2023

Amazing support, solved all my problems in less than 5 minutes. He also thoughtfully checked for me whether there were any other compatibility issues between the app and the store. Feature-rich and cheap. recommend!

Plantfactory - World's No.01 Plant Factory for Future
Austrália
Aproximadamente 1 mês usando o app
12 de novembro de 2023

Support: 5/5
App: 4/5 - only because sometimes there are issues that require intervention to resolve and some of the text in the app is written in bad english. However, it is the best app for the price I have found so far and perfect for my shop since we custom make most of what we sell.

Zeman Woodcrafts
Estados Unidos
6 meses usando o app
27 de junho de 2023

It does what it's supposed to! We've come up against a few little bugs / way that the app conflicts with our theme, but the developers are always extremely quick to fix every issue we find. Highly recommend.

Stay Home Club
Canadá
Mais de 1 ano usando o app
21 de julho de 2023

We tried a number of similar apps and hands down this was the easiest to setup, just works and does everything we need. We are using it for some of our products that have a large number of variations (200+) as well as for adding paid product extras.

The app provides critical functionality for some the highest selling products in our store and has proven to be rock solid since we started using it over 6 months ago.

Support is very reliable - on the odd occasion we have had an issue with our theme and the app (or just having questions in general) support has been outstanding. A request to make a UX improvment was made within days of requesting.

Pricing for the app is extremely reasonable.

Before & Ever
Austrália
9 meses usando o app
19 de julho de 2023

I have tried several virtual option apps & this has been the best one by far. Does exactly what I want for a great price. Also their customer service is top notch! If you need a virtual options app I highly recommend you getting this app. You won’t be disappointed.

Wacky Vinyl Whatnots, LLC
Estados Unidos
7 meses usando o app
26 de setembro de 2023

Ymq Product Options & Variants is the best app I have ever used. We tried a lot of other product option apps, but they all had a lot of issues. Ymq app can perfectly solve all the problems I encountered. Customer support is also great! ! !

Pandrodressy
Hong Kong, RAE da China
Aproximadamente 1 ano usando o app
18 de janeiro de 2024

ultra quick customer support

VincisVisions
Alemanha
25 dias usando o app
15 de julho de 2023

Incredibly fast response by customer service. There was a slight glitch and honestly they responded within minutes during their office times. The app itself solves all of my issues when needing to customise orders for my customers. It allows photo uploads and long text notes and tick boxes. Originally I got someone to code something like this and was no where near as good as this app.

I highly recommend this app, no need to wait for someone to change something for you and you save a lot of time and money allowing you to focus on your customers and launch.

Rapunzille
Austrália
3 meses usando o app