Recensioner (446)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 97 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 2 % av omdömena har 1 stjärnor
Redigerat 8 december 2021

We have a rental product website and needed an app that could give us more options. Plus we needed to add paid accessory options and a waiver and terms and conditions option. During this whole process we also noticed the standard discounts option was deactivated due to this app being implemented, only then to discover that the app developers had the perfect work around to reactivate discounts functionality.
We are finally finished with implementation and couldn't be happier. Nothing is too much trouble for these developers. Their customer support is AMAZING!!

E-Bike 2U
Australien
Nästan 2 år användning av appen
1 september 2022

We have just switched to this app from a rival app and at the moment it is solving all issues we have found to date with alternative apps. Came across one small issue straight away and the team at YMQ solved the issue straight away with no work needed from us. Would recommend this app if you have complicated products with lots of different add on options.

Nubie Kids
Storbritannien
Nästan 2 år användning av appen
Redigerat 28 juni 2022

*EDIT* In under an hour they had us fixed! Our mail filters weren't agreeing with their mail client, but all is well and the app works great so far! App did not work with our theme by default so we reached out to support via email and their "get support," button. It has been 7 days now with still no response whatsoever or recourse. Unfortunately it is not just a visual issue, but there is something causing an issue with adding items to the cart only after enabling the app. We're hopeful we can get this resolved as this is exactly the fix we've been looking for, but so far, no luck...

VIP Auto Accessories
USA
Nästan 2 år användning av appen
YMQ svarade 28 juni 2022

I checked the mail log, and you did send us an email a few days ago, and we responded to you at that time.

Then we got another email from this customer this morning, and we emailed him again.
We're guessing that our message went into your trash, you can check in the trash to see if we've responded

I have sent you another email

17 maj 2022

We requested some help with the appearance of the app on our website and it was completed without delay.

Daughters of Dusk
Australien
Mer än ett år användning av appen
5 januari 2022

I used this APP. Ymq product options are very intuitive and streamline our customer/product data process.

sucowheel
Kina
Mer än ett år användning av appen
7 augusti 2022

I used this app to add extra options to my products. It wasn't formatting correctly after they edited some code and they resolved it very quickly with some CSS. Would highly recommend!

filmemories
USA
Mer än ett år användning av appen
23 april 2022

Easy to use: I implemented a checkbox to add a fee and display a text box for text. Works perfectly. I needed some help with custom work and their customer service was excellent and resolved all my issues.I recommend.

hellosuds
Kanada
Mer än ett år användning av appen
14 oktober 2022

great app that is really intuitive with excellent customer service. ymq has been so helpful in customizing our unique product needs!

Beer Die Guys
USA
Mer än ett år användning av appen
11 februari 2022

I have reached out a few times with some minor issues which we're user error, the team has been absolutely fantastic with helping me fix these small things and in an extremely timely manner. The product options are easy to figure out and easy to integrate. Great app and support!

MyNameCustom
Hongkong SAR
Mer än ett år användning av appen
28 februari 2022

Fast and great customer service.I wanted some customization and the support team went above and beyond to help me with that. Really happy with the app and service

Trendolla Jewelry
Hongkong SAR
Mer än ett år användning av appen