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I have tried almost all the product option apps out there. This one has it all. No compromises. Tech though just email responded in less than 10 minutes.
The YMQ team represents the very great customer service I have experienced. Information was accurate, responses to queries were turned around very fast.
Fantastic support. They just fixed a small problem really quickly. Very impressed! Overall the product is good. Not the prettiest interface, but it gets the job done.
I tried several apps. Ymq Product Options was a perfect integration to my store, and worked seamlessly. Very easy to set up. Now makes it easier for my customers. Good company and useful App.
Great product, great support! Using this app for all of my webshops. The conditional feature is awesome!
Easy to set up perfect for any shop with multiple variants require multiple options. Really help us boost selling. Perfect service.
The app needs a lot of improvements, I guess with time it will be better. The support team until now did not fix any of my issues. the app has bugs that need to be fixed and it is not mobile optimized either. when adding options from swatches, prices are not updated in the cart which will cause you to lose money, so my advice is to check every option and how it functions before customizing the rest of the products. customization as well does not show in the sliding cart so customers will just have to figure things out till they reach checkout.
I'm sorry for the inconvenience.
It is difficult for product options apps to be compatible with all themes. The problem you mentioned is caused by the incompatibility between the app and your theme. Our developers have contacted you many times and need you to provide your theme files to achieve perfect compatibility for you (this is free).
When you reply to us what the subject file is, it is already early in the morning. We didn’t have to respond to you in time, we are very sorry!
We have already sent an email to contact you again. There is a detailed introduction and screenshots to tell you what a theme file is. I hope you will contact us after you receive the email. We will serve you as soon as possible!
Have not had time to test all the features of the APP yet, but so far so good. However, the speed and efficiency of support from this team is OUTSTANDING! They attended to two display anomolies with my theme so quickly, I could hardly believe it (within minutes). Well done.
Not great UI - save button not clear.
No ability to assign images is a let down, as is not being able to select multiple options from a single dropdown menu
Hi,
I'm very sorry to trouble you.
Did you encounter any problems while using our app?
Do you want to use the "condition" function of our app to implement more drop-down functions after selecting a drop-down?
You can tell us the problems you encounter, we will help you solve the problems you encounter, and we can also record videos for you according to your business to help you quickly get started with our app.
Best wishes!
Ymq app
This app is awesome, but the customer service is GREAT ! Very prompt replies and they worked swiftly to resolve my problem.