รีวิว (427)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 97% ของการให้คะแนนคือ 5 ดาว
  • 1% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 2% ของการให้คะแนนคือ 1 ดาว
11 กรกฎาคม 2022

I have been using this app for quite some time with great results. Unfortunately, it stopped updating the cart price to reflect the correct upsells amount. Issues happen, but they seem to have taken away any customer service options now and i can't fix anything. We have lost thousands of dollars worth of upsells already and there doesn't seem to be any fix. if they don't offer customer service or technical support anymore, there is ZERO REASON TO PURCHASE FROM THEM. RUN AWAY

DickAtYourDoor
สหรัฐอเมริกา
8 เดือน ในการใช้แอป
YMQ ตอบแล้ว 11 กรกฎาคม 2022

Good morning

First of all, I'm really sorry to trouble you.
Sorry to get back to you so late as it is 7am in my time zone.

Why isn't the app's add-on price brought into the order?

I checked your store and found that the app's initialization code has been modified, and the modified app's code can only be loaded on the product page. This makes our app unable to manage your shopping cart. You can check our screenshots: https://cdn.shopify.com/s/files/1/0411/8639/4277/files/bbb.png?v=1657580938

In order to ensure that all the functions of the app work properly, our app needs to be loaded on all pages. Because the app needs to take over the checkout to calculate the correct price, now the app code is only loaded on the product page, so the price calculation must be wrong.

I'm not sure whether our code is modified by you or by other app developers, you can find the modifyer by looking at the theme's modification record.

I've just reworked our code so that the app file loads on every page.

best wishes

Ymq app

9 กันยายน 2021

Not only does the app work wonderfully for our needs, but the customer service is fantastic! Response times are so quick and turn-around times for support are amazing! Ymq team was a fantastic person to work with. Thank you for a great product and a great customer experience.

CS.tailormade
จีน
8 เดือน ในการใช้แอป
19 กรกฎาคม 2023

I have tried several virtual option apps & this has been the best one by far. Does exactly what I want for a great price. Also their customer service is top notch! If you need a virtual options app I highly recommend you getting this app. You won’t be disappointed.

Wacky Vinyl Whatnots, LLC
สหรัฐอเมริกา
7 เดือน ในการใช้แอป
18 ตุลาคม 2022

It works beautifully and the support team helped me get it integrated with my theme! I highly recommend the developer of Ymq Option app!!!

Lenejewelry
จีน
7 เดือน ในการใช้แอป
6 กุมภาพันธ์ 2022

Absolutely Beautiful app, without this app it will be 10x harder to use my store. The customer service is really fast and really understanding

Diamond Gates Services
สหรัฐอเมริกา
7 เดือน ในการใช้แอป
20 สิงหาคม 2022

Extremely fast customer service and they will help you with practically anything. Ive tried all the other custom product options apps and this one is by far the best one! Thank you guys!

The Gems Company
สหรัฐอเมริกา
7 เดือน ในการใช้แอป
13 กรกฎาคม 2023

We had questions regarding the plugin and the support was able to help us quickly. This already several times! Everything is perfect, thank you!

FeelGoodCamper - Teppich für Ihr Wohnmobil
เยอรมนี
7 เดือน ในการใช้แอป
แก้ไขเมื่อ 1 กันยายน 2021

Features are great! Only thing that is lacking is that the products are not reflected in IG and FB shops. So apparently I can't tag the products (I customized with YMK) in my social media posts. Though, I have been communicating with the team throughout my free trial. Looking at how efficient they are, I bet they can solve this issue ASAP.
Once I can tag my products in my social media posts, I can then customize my other products. Please make this happen I have downloaded and removed a total of 6 product customizer apps - yours the best so far!

Hadia SG
สิงคโปร์
7 เดือน ในการใช้แอป
17 ตุลาคม 2022

YMQ is the best variant app for Shopify! Customer service is extremely fast and professional, with the team going above and beyond to customize the layout/ appearance to your liking. Definitely would recommend it!

My Store
ออสเตรเลีย
7 เดือน ในการใช้แอป
20 สิงหาคม 2022

I LOVE this app! I had it up and running quickly. It is very intuitive and the videos are super helpful. I needed some help with a small technical issue and customer service solved it for me SO fast! I make custom order items and this was exactly what I needed to present my items properly. I cannot say enough good things! My only regret was not having this app sooner!

Sleepy Holow
แคนาดา
7 เดือน ในการใช้แอป