Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to bypass the 100 variant limit on Shopify, offering unlimited product customization. It's praised for its user-friendly design, aesthetic appeal, and compatibility with various themes and plugins. Merchants appreciate the variety of product options, including videos, images, or custom code, and the conditional logic function for complex add-ons. The app's customer service is noted for its quick response times and issue resolution. Many find it cost-effective compared to similar apps.

July 21, 2023

We tried a number of similar apps and hands down this was the easiest to setup, just works and does everything we need. We are using it for some of our products that have a large number of variations (200+) as well as for adding paid product extras.

The app provides critical functionality for some the highest selling products in our store and has proven to be rock solid since we started using it over 6 months ago.

Support is very reliable - on the odd occasion we have had an issue with our theme and the app (or just having questions in general) support has been outstanding. A request to make a UX improvment was made within days of requesting.

Pricing for the app is extremely reasonable.

Before & Ever
Australia
9 months using the app
June 27, 2023

It does what it's supposed to! We've come up against a few little bugs / way that the app conflicts with our theme, but the developers are always extremely quick to fix every issue we find. Highly recommend.

Stay Home Club
Canada
Over 1 year using the app
July 19, 2023

I have tried several virtual option apps & this has been the best one by far. Does exactly what I want for a great price. Also their customer service is top notch! If you need a virtual options app I highly recommend you getting this app. You won’t be disappointed.

Wacky Vinyl Whatnots, LLC
United States
7 months using the app
September 13, 2023

Wow amazing! We've tried 3 different 'option addons' and this is the only one that works with the ajax side cart. We are using Monster Cart Upsell and other plugins weren't adding the price automatically. Other plugin owners told us it can't be done. This one works perfect. Thank you!

Kitty Kick Stix
United States
About 2 months using the app
July 15, 2023

Incredibly fast response by customer service. There was a slight glitch and honestly they responded within minutes during their office times. The app itself solves all of my issues when needing to customise orders for my customers. It allows photo uploads and long text notes and tick boxes. Originally I got someone to code something like this and was no where near as good as this app.

I highly recommend this app, no need to wait for someone to change something for you and you save a lot of time and money allowing you to focus on your customers and launch.

Rapunzille
Australia
3 months using the app
October 3, 2023

Flexible and easy to use app once you get the hang of it. The support is really awesome. Very fast to resolve issues and responsible. I highly recommend this app to add options and extras.

Segen Luxury
United States
About 2 months using the app
May 3, 2023

Great app with tons of functionality. Easy to learn. It does everything I need it to do, and the app developers are helpful when I had questions and responsive in making personalized changes specific to my website. I just switched to this app from a different product customization app and I'll be sticking with this one.

Zippy Balisong LLC
United States
9 months using the app
September 1, 2023

I use this app for a year now and had only one problem. They fixed this in under 30 minutes. Top notch customer support!!

mein-pfotenschmuck
Germany
Over 1 year using the app
May 29, 2023

Love this app! The customer service helps a lot on website issues. I have used quite a few add-on/customize product apps this is by far the easiest to use. And the Customer service is great too!

CuteBuddi
Hong Kong SAR
10 months using the app
May 18, 2023

Shopify Variant options were not enough for the highly customizable products I sell. Ymq Product Options solved the entire issue at a very fair price.
Option Templates are the perfect solution for my shop.
Their customer service is quick, with clear instructions or links to help you fix the issue at hand.
Would recommend to anyone with highly customizable items for sale.

HD Welding Hats
United States
2 months using the app