Anmeldelser (123)
Afgræns
-
Efter bedømmelse
Great
Thank you for your rating!
Doesn't handle sitemap. Also left a ton of code on my site. I need it removed but can't get a hold of anyone.
April 7 update: Despite our efforts to communicate so far via email with you in order to assist you with the matter, we have not yet received a response. So, we are adding this update as a last attempt to be notified through the Shopify review system.
If you do see this update, please respond to our email so we can help you the soonest possible. Our support team remains at your disposal and would be happy to help.
April 4 update: Despite our efforts to communicate so far via email with you in order to assist you with the matter, we have not yet received a response. So, we are adding this update in an attempt to notify you through the Shopify review system.
If you do see this update, kindly respond to our email, and our team will be happy to help you the soonest possible.
March 31 reply: Thank you for sharing your feedback with us, though we're sorry to read about the experience you have. We understand how troublesome this must have been, so please allow us to address your points and concerns.
First of all, indeed, our app does not generate a different sitemap, but there are options that can affect its content to a certain extent (for example, by not indexing certain pages). We have a feature request related to sitemap handling, so we'd like to thank you for your suggestion.
Regarding the leftover code, this usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.
Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.
Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.
Once this is done, the Yoast SEO code should be completely removed from your theme files, but you can always contact us for any clarifications or further assistance if needed (from the beacon within our app or by sending us an email at support@yoast.com).
As we could not locate a support ticket related to your Shopify account's email address, our team will soon reach out via email to see how we can help further on this matter, if you still need assistance.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
This is the app to get for SEO improvement. Many other apps have some additional features but cant compare on the things that matters. I do most of my edits in Shopify but use Yoast to control the outcome. Amazing chat support that delivers above and beyond for advice on SEO strategy. Thanks, Sid!
Thank you for your kind words and review!
We appreciate your feedback on the app, and we're happy to hear you are having a great experience with it and our support team 😊
Feel free to reach out if there is anything else we can help you with!
The app is amazing and easy to use. The tech support is second to none. They go out of their way to answer all your questions superbly.
Thank you for sharing your feedback regarding your experience with our SEO app and tech support, we very much appreciate it!
As always, you are welcome to reach out to us with any more questions. We are happy to help. 😊
Yoast has been a huge help in understanding SEO and improving my Google rankings. Not many companies offer free video chats and support to help you improve so it's very much appreciated!
Thank you for your kind review and for taking the time to share your experience with our support team!
We are happy to know that we could help you with your SEO efforts.
Should you need additional help in the future, please feel free to reach out!
Support réctif et efficace, très bonne application pour optimiser ses performances SEO. Je recommande.
Thank you for your supportive feedback and review!
We are very happy to know that you are satisfied with our app and the quality of our support services!
Should you have any further questions, please reach out to us; we're here to help. 😊
---
Merci pour vos commentaires et avis positifs !
Nous sommes très heureux de savoir que vous êtes satisfait de notre application et de la qualité de nos services d'assistance !
Si vous avez d'autres questions, n'hésitez pas à nous contacter, nous sommes là pour vous aider. 😊
Help was very prompt and efficient, sorted my issue out in no time. ...............................
Thank you so much for taking the time to leave a review!
We're delighted to know that our Support team did a great job in helping you promptly with the issue you had!
Should you need additional help in the future, feel free to reach out.
Michael Q. He was super helpful for my issue .. he did the best support ever i had on whole shopify experience .. 100% Recommended
Thank you for sharing your review and feedback!
You're doing a great job optimizing your site with the Yoast SEO app so far, and we look forward to hearing about increased traffic and sales as a result!
Please feel welcome to reach out to us any time with additional questions or concerns, we're here to help. 😊
This App is worth every penny (cent, dollar). I have been using it for some time now after finding other SEO providers fell short. This is an in-depth app from a well-known, trusted and respected provider. I was delighted when I saw there was a Shopify version. I'll be honest, you have to work on your site, but it becomes easier. I now have increased sales, know my site much better than I did, and put in the time to learn the 'new language' wrapped around SEO work. There is plenty of support and help from Yoast in explainers and how-to-type guides. You can also monitor the progress you are making at nearly every keystroke! Recently I came across a problem (and new words and explainers) highlighted by Google, which I wasn't able to figure out. I reached out to Yoast and have had the best service. I wouldn't have believed it. Prompt, professional, and genuinely wanting to help. My hero has been Sid, very helpful and patient. In short, I would highly recommend this app. I am still learning and getting better results and sales as I do. Highly recommended.
Thank you for sharing your review, and we are delighted to hear about your positive experience! You make a good point that the Yoast SEO app and support are tools for you to improve your store's performance, and that some work and input from your end are still needed to create the most value. However, as you also point out, one major benefit of the additional time and effort you invest with Yoast SEO is that you get to know your own site much better. We'll be sure to share your feedback with Sid as well, and please do reach out to us for any additional assistance. Our team is here for you and happy to help.
Easy to install and easy to use. This is a great tool for anyone looking to increase the SEO of their products and blogs. Also, some really awesome customer support :)
Thank you for sharing your kind review!
We are delighted to know that you enjoy using our app and that you were happy with the support our team provided 🙂
Feel free to reach out to us if there is anything else we can help you with!