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Don’t uninstall it because code gets stuck in there and then your website doesn’t work. And God forbid no one tells you because they want that money. It’s all about the money.
UPDATE December 11, 2023: For anyone reading along, we would like to clarify that this is not a matter of charges, as the subscription ended at the point when the app deletion was performed by the merchant.
The code issue occurred because the app was not deactivated before being uninstalled/deleted, according to the uninstallation process: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/
Despite our attempts to assist the merchant on this matter as soon as they contacted us, unfortunately, this was not possible as the store is no longer hosted on Shopify.
Response from December 7, 2023: Thank you for sharing your feedback with us, though we're sorry to hear about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.
We understand some of our users uninstall the Yoast App using the uninstall button under Apps and Permissions in Shopify settings. This only cancels the app subscription and deletes the app from their store.
This step does not remove the Yoast App theme integration, which makes the app work and leaves leftover code.
This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.
Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.
Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.
Once this is done, the Yoast SEO code should be completely removed from your theme files, but you can always contact us for any clarifications or further assistance if needed.
Just started using the app and seems very comprehensive - early days for results yet - but time will tell.
Had a small issue with syncing some info and the Yoast team sorted it in minutes for me - very impressed by the customer service
Thank you for your kind words and review!
We are glad to know that you are satisfied with our app and the quality of our support services.
Should you need additional help in the future, please feel free to reach out; we'd be happy to help!
I used the free trial and it was very informative extremely helpful and set up in a user friendly way. I learned how to label things to be found in searchs more effectively. Definitely worth it. Will be subscribing soon.
Thank you for sharing your kind review!
We encourage you to continue optimizing your site, even when our app is not installed, to achieve the best possible SEO results.
Do reach out to us if you have any questions when you decide to subscribe again; we'd be happy to help 😊
I am totally new to SEO and had some questions, the support was great and made things very clear for me. I recommend the app, I am really happy with the support. Thanks!
Thank you for sharing your review!
We are happy to know that we could help you with your first SEO efforts.
Should you need additional help in the future, please feel free to reach out!
Would be much more helpful if all the steps were automatic. Now it takes lots of time to fix everything, and it doesn't guarantee that everything is working right.
Thank you for sharing your feedback with us, we sincerely appreciate it.
Regarding your point about all the steps being automatic, though it is totally understandable, and we do have some parts automated, we'd like to clarify that this is not the best approach for SEO. SEO is more of a marathon rather than a sprint. It works in a dynamic way, so simply automatically filling-in data is not optimization, something that the always-evolving search engine algorithms can identify.
This is where our app comes in and helps you learn SEO, write great content and be technically compliant with search engine requirements and suggestions for your store to be displayed with enhanced "rich" search results. This can lead to improved ranking and increased organic traffic.
That said, we would love to learn more about your needs and expectations, so our team will reach out to you soon in order to discuss how we can improve our app further.
Thanks again for taking the time to share your feedback with us.
Eating my words here. I'm not at a level yet where I can justify having Yoast SEO on my site. Yes it's cheap for most brands to be able to manage but with my company investment in other areas I have decided to uninstall.
One thing I will say is their support is honestly incredible. They are so quick to get back and have given me comprehensive personalised guides on everything, even down to uninstalling. Brilliant team running the Yost app, hopefully I will be back one day
Can't lie, did't really work for me. Nothing in addition to what you already get on Shopify. I uninstall and it somehow made my SEO worse by messing up all of my SERP and meta info.
UPDATE December 17th, 2023: Thank you so much for your kind and motivating words! Merchant satisfaction is a top priority for us, so we're delighted to know that our team did a great job helping you with the issue you experienced.
Please keep on using your MyYoast account (https://my.yoast.com/) for the free courses we offer, as these can help you step up your SEO game regardless if you use our app or not. And whenever you are ready to use Yoast again, do not hesitate to contact us for any assistance. We are here to help!
Response sent on December 13th, 2023: Thank you for sharing your feedback with us, though we're sorry to read about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.
Based on the details of your review, we understand that there is/was leftover code in your theme files after removing our app. This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.
Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.
Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.
We noticed that you have already contacted us on this process a day after you left this review, so we will follow up via email in case you need any clarifications or additional assistance.
Regarding your feedback on how your SEO was affected after the uninstallation and on what our app offers, we'd like to clarify that for the former, that most probably had to do with the leftover code due to the missed deactivation step in the process.
For the latter, though indeed there are things that can be done by Shopify itself, our app offers several unique benefits like SEO and Readability analysis, Social media appearance control, automatic output of the right schema, canonicalization, and others.
Moreover, as SEO is more of a marathon rather than a sprint, it is quite difficult to get substantial results with only a few days of use. Constant optimization is required for the best possible results, and our app is always being updated to follow the standards (which change frequently) set by Google and other search engines. So though some things may appear simple or not needed for some stores, there is a lot going on "under the hood" and things that you can do to maximize the benefits of your top products/collections using our app.
In all cases, we would like to get to know more about the experience you had, see how we can help you further if needed, and provide additional clarifications to address your feedback and concerns. So our team will soon follow up via email.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
TOAST! That's what this app should be called — because that's what it will do to your site — turn it into TOAST. After loading this bug filled destructive app to our site we started getting ERROR messages from Google (which never happened before). This poorly constructed app wrecked our SEO Schema. But wait it gets worse... Look under the hood. The Yoast app fills your site with asset after asset — which will slow your site down. To remove Yoast, you will need to surgically remove multiple assets from your site code to restore your site to a pre-Yoast condition. Avoid this app at all costs if you care about your SEO and/or your website. This app is NOT ready to be released on Shopify. RESPONSE TO THE DEVELOPER'S REPLY BELOW: Thank you for reaching out. Sadly though, this is a case of a company trying to varnish over a flawed product. This app is terrible / from the way it handles meta description editing, to the way it messes up SEO schema, to the glut of code rubbish it injects into the site... This app is simply not a stable or suitable product for Shopify sites. And based on the ratio of low ratings on the Shopify App store, I'm obviously not the only one who feels this way.
Thank you for reaching out and your feedback. We are sorry to read that you are having this experience. In our latest release, we have changed the way theme modifications are being handled after an uninstall as we were aware of these causing problems for some of our customers.
Currently, when uninstalling our app, theme modifications will be disabled. Since not all of the code will be removed, there are instructions on how to clean up after an uninstall (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/). In this case; since you are still in the trial period, if you install the app you can press the 'deactivate Yoast SEO' found in 'settings' to help to disable the theme modifications for you.
About the errors you are experiencing, we will reach out to you by mail to help us clarify what you are experiencing and see if we are able to help you out.
frenchement nul juste une escroquerie car le seo a etait essayer sur un autre site et le resultat n ai pas dutout ca
Merci de nous avoir fait part de votre avis, nous sommes désolés d'apprendre votre désagréable expérience de ce produit.
Les produits Yoast SEO sont traduits en plus de 20 langues et reçoivent la confiance de millions d'utilisateurs sur différentes plateformes, c'est pourquoi nous ne comprenons pas ce qui a pu se passer exactement dans votre cas, ni quels sont les éléments qui ont occasionné cette mauvaise expérience.
Nous aimerions en savoir plus à ce propos et trouver comment résoudre la situation et vous aider en la matière. Pour cela, notre équipe prendra contact avec vous très bientôt pour en discuter de façon plus directe.
Nous sommes tout disposés à vous écouter et vous aider du mieux que nous puissions.
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Thank you for submitting your feedback, though we are sorry to read about your experience.
Yoast SEO products support more than 20 languages and are trusted by millions of users across different platforms, so we are unsure what exactly happened in your case and what the results were that caused this experience for you.
We would like to know more about this and see how we can clarify and help with this matter. Therefore our team will reach out to you soon in order to discuss this in a more direct way.
We're looking forward to hearing from you and helping as best we can.
Delighted with this app, I don't understand the bad reviews. I have been a user of Yoast SEO on WordPress for years and was waiting for it to be on Shopify. Now I can finally optimise the content as I always have, as SEO Yoast tells you in each article, page or product what elements you need to add to improve SEO. It has more options than the free version of WordPress (which was already more than enough for SEO work). As it should. I would like to add that it does not allow you to analyse the SEO of secondary languages, but this is not Yoast SEO's fault. Shopify doesn't have multi-language as well implemented as WordPress. But I was able to translate the homepage meta-data with Langify. Everything else is well translated with Langify. All in all, I'm happy and I still have a lot of optimisation work ahead of me, as the SEO app I had before in Shopify didn't give me (by far) the amount of guidelines that Yoast SEO does. By the way, the technical support is very attentive, and they solved some small doubts I had. They have only been with Shopify for a short time but it's clear that they're keen to keep improving. 5 stars.
Thank you for your review and the supportive and kind feedback!
We are always happy to know that our app is really helpful with your SEO efforts.
Feel free to reach out to our support team if there is anything else we can help you with!
Thank you, SID, for your cooperation, both you and Rafael, in resolving the issue, and for your prompt and professional response. I apologize to you and the YOAST team for the misunderstanding that occurred on my part. I appreciate all of you for the excellent work you've done.
From the bottom of my heart, and without exaggeration, I can say that this customer service has been the best I've encountered in my life. I will always remember it.
Thank you very much, and please accept my utmost appreciation and respect.
Thank you so much for taking the time to share your experience with us! Your feedback is greatly valued and appreciated.
There is no need to apologize, as misunderstandings can always happen. Our team is always here to help, and with your cooperation we are glad we were able to identify and help you resolve the issue.
Thank you again for your kind words and do let us know if there is anything else we can assist you with in the future.