Rezensionen (128)
Anpassen
-
Nach Bewertung
The app is good, it solved the problem of dealing with structure data. i want to mention their support team. they have been very patient and professional in giving me instant support and help as I am walked through the installation and setting up of the app. very helpful indeed, much more helpful than i could expect from a shopify plugin.
Thank you for your review and kind feedback!
Merchant satisfaction is a top priority for us, so we're delighted to know that our Support team did a great job in helping you with your queries and that our app helped you deal with structured data.
Should you need additional help in the future, feel free to reach out!
Doesn't handle sitemap. Also left a ton of code on my site. I need it removed but can't get a hold of anyone.
April 7 update: Despite our efforts to communicate so far via email with you in order to assist you with the matter, we have not yet received a response. So, we are adding this update as a last attempt to be notified through the Shopify review system.
If you do see this update, please respond to our email so we can help you the soonest possible. Our support team remains at your disposal and would be happy to help.
April 4 update: Despite our efforts to communicate so far via email with you in order to assist you with the matter, we have not yet received a response. So, we are adding this update in an attempt to notify you through the Shopify review system.
If you do see this update, kindly respond to our email, and our team will be happy to help you the soonest possible.
March 31 reply: Thank you for sharing your feedback with us, though we're sorry to read about the experience you have. We understand how troublesome this must have been, so please allow us to address your points and concerns.
First of all, indeed, our app does not generate a different sitemap, but there are options that can affect its content to a certain extent (for example, by not indexing certain pages). We have a feature request related to sitemap handling, so we'd like to thank you for your suggestion.
Regarding the leftover code, this usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.
Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.
Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.
Once this is done, the Yoast SEO code should be completely removed from your theme files, but you can always contact us for any clarifications or further assistance if needed (from the beacon within our app or by sending us an email at support@yoast.com).
As we could not locate a support ticket related to your Shopify account's email address, our team will soon reach out via email to see how we can help further on this matter, if you still need assistance.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
A much awaited app that - sadly - overwrites ALL your manual SEO work automatically without leaving you any manual control. You can't leverage your hand-written efforts (title/metadescription), because the app override everything with its structure. You don't even get questions on what to overwrite and when, it just "handles" it. Probably good if you have no manual SEO efforts, but pointless if you want to automate some and have a hands on approach on some. The other benefits of the app was not tested (schema etc) simply because the app was deleted instantly when realizing there are no manual control (or even a warning the automation overwrite everything). Only upside is that you can revert all automation with a button and luckily, get your manual work back.
Update 27th January, 2022: we just released a fix that should no longer overwrite your already set SEO titles and descriptions. We're also looking into improving the first installation (welcome wizard), giving you more information and control over what our app can do.
Original response: I'm sorry to hear about your experience with our app, that shouldn't have happened. We really appreciate you took the time to share your experience with us! I've forwarded the feedback you gave and our team is already investigating ways how we can improve the app!
Valuable information to note: By removing our snippet templates (Apps -> Yoast SEO -> Settings -> Content Settings -> Products) you can get your old titles and descriptions back for now. Plus our support team is ready to help out as well!
When an app is uninstalled it should revert the site back to its original state without any effort by the user. We have now spent a few hours cleaning up the mess that was left. Modified files are left for you in their modified state. The backed up files are there, however you will have to spend plenty of time reverting the original file back to its original state.
We're sorry to hear about your experience and we understand how unnecessarily time-consuming this has been for you. We thank you for sharing your feedback with us and know how important it is to get everything back the way it was. We're going to look into ways of improving this.
For others reading along, we have a button in our app that automatically removes all theme modifications (see https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/). If you've already deleted our app, there are also manual instructions on how to remove them. Sadly, this is not something we can automatically do after deleting our app but we're looking into improving this as best we can.
Thank you for your kind rating!
We are happy to know that you are satisfied with our app!
Should you have any questions in the future, feel free to contact us 🙌
Thank you for your rating!
Thank you for your rating!
Thank you for your rating!