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Excellent and informative technical support and back up when we moved from WooCommerce to Shopify and experienced a few SEO teething problems. Yoast go the extra mile, respond quickly, resolve issues and are genuinely helpful.
Thank you so much for your kind words and for sharing your experience!
We’re thrilled to hear that our team could help you with your concerns and provide the support you needed. We really appreciate your feedback; it means a lot to us to know our efforts make a difference 💪
If you ever need any further help, please don’t hesitate to reach out!
So far, my experience with Yoast on the Shopify Platform has been great. I was having a few issues with Structured Data and Sid gave me a detailed explanation to help me understand the flow between Yoast and my Review App, Judge me. Besides great support, we also love how easy Yoast makes it to make our product data SEO optimized. Thank you Sid!
Thank you for the kind words!
We’re glad our support team addressed your concern in detail and that you enjoy using our app! We will also pass your shout-out to Sid.
If you need anything else, do not hesitate to contact us, and we'd be happy to help!
Easy to use and quickly guides you through each stage. The traffic light system is a great way to quickly identify pages or products in need of optimisation. I will recommend this app to anyone with a Shopify store.
Thank you for the wonderful review!
We’re glad the easy-to-use interface and the traffic-light checks make it simple to spot and optimize pages and products.
We really appreciate the recommendation to other Shopify merchants!
If you need anything, just reach out; we'd be happy to help 🙂
I received a recommendation from a professional about your app, as I have no professional background in SEO.
After watching several videos and struggling a bit to navigate through the many articles, I decided to reach out to support — and I’ve never encountered help like this before. The video calls with you were incredibly helpful, offering clear explanations and showing both the micro and macro view of our site, with guidance on how to improve and fix both existing and new content.
Thank you so much, Sid. I'm sure I’ll have more questions down the road, but I already feel much more confident moving forward.
Thank you so much for sharing your experience!
It’s wonderful to hear that the onboarding sessions gave you both a clearer overview of your site's SEO and concrete steps to move things forward. Starting with SEO can feel overwhelming, so knowing that the guidance helped you connect the big picture with the details means a lot.
We’ll be sure to pass your feedback along to Sid, and we’re glad the provided support could make the process easier for you.
Please don’t hesitate to reach out anytime; our team would be happy to help!
Love how this app points me to areas in my site that need attention!
Thank you for your kind review! 🌟
We’re glad to hear that our app makes SEO content optimization easy and guided. Your feedback inspires us to keep improving and to make SEO even simpler and more effective for all merchants 🚀
If you ever have questions, feel free to reach out, and we'd be happy to help!
★☆☆☆☆ Full of leftover code – causes serious issues even after uninstall
I installed Yoast because of their name recognition, but it turned out to be one of the most frustrating decisions I’ve made on Shopify.
After following their recommended uninstall process exactly (including contacting support first), I was shocked to discover that the app left behind multiple metafields and traces in my theme, which broke both my structured data and my sitemap indexing in Google Search Console.
Even worse:
The sitemap stopped working properly after uninstall
Metafields labeled "Yoast SEO: Temporary definition" remained on every product
Their cleanup tool did not remove them
Shopify support confirmed this is a known issue among developers, and yet Yoast has taken no steps to properly fix it
Yoast claims they don’t modify your sitemap or theme, but the reality tells a different story. If you care about SEO, do not install this app unless you're ready to spend hours fixing the mess it leaves behind.
I expect much better from a company with Yoast’s reputation — and they should be warning users about these risks clearly upfront.
Do not recommend.
– Jonathan, hartwell.no
From Shopify support:
"Thanks again for your patience. As promised, I have worked here with our team to resolve this issue.
Due to the bug that was caused by Yoast-SEO, Google cannot index the store properly thus affecting your store searchability. After carefully checking, we have come up to some changes on your theme code to force update the xml of your sitemap. As of the moment, this what I can see for your sitemap."
- Tessa || Support Advisor Shopify
Thank you for sharing this, and we’re sorry for the trouble you experienced.
We'd like to clarify that when our app is properly uninstalled (first deactivation and then uninstallation), it does not cause SEO or indexing issues and restores the relevant settings to their previous state.
From our first interaction, we noted that multiple schemas were active (whether those were from another SEO app, custom code, or your theme) in the source code. In such cases, even if our app was deactivated before uninstallation, it’s possible the process was interrupted or could not complete properly due to that app’s code or other external factors, such as theme customizations, request limitations or a network issue. Unfortunately, we can’t know in advance how other apps or external factors may affect the uninstall process, but we’re always happy to assist further when our support team is contacted and provided with store access.
Regarding the message from the Shopify support advisor, we’ve raised this directly to Shopify in order to investigate internally, as it may be based on a misunderstanding or incomplete information if the uninstall process was not followed or an interruption occurred.
Our team will continue the conversation and provide updates via email, and remains available to help clarify and resolve any remaining concerns.
thanks for supporting us
Thank you so much for your 5-star review! We're thrilled to hear you're enjoying Yoast SEO app. Your support means a lot to us, and we're glad the app is helping you improve your store's SEO. If you ever have questions or need tips, we're here to help!
Te da muchos consejos muy prácticos y con muchos ejemplos, además la aplicación es muy intuitiva.
Thank you for your feedback! We're thrilled to hear that you find the Yoast SEO for Shopify app practical and easy to use. We’re glad it's helping you optimize your store effectively!
We're always happy to assist, let us know if you need anything else!
Below we include the response in Spanish (apologies for any mistakes made by the translation tool).
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¡Gracias por tus comentarios! Nos encanta saber que la aplicación Yoast SEO para Shopify le resulta práctica y fácil de usar. ¡Nos alegra que te ayude a optimizar tu tienda de manera efectiva!
Siempre estaremos encantados de ayudarte. ¡Avísanos si necesitas algo más!
First of all, this is a helpful app for SEO. Second, its customer service is fast and helpful. However, sometimes this app feels outdated. It offers AI features for SEO titles, meta descriptions, social titles, and social descriptions. But, strangely for 2025, these features are limited. If you work with large catalogs, the system will block this function after while which is annoying. This needs an immediate fix. It feels like working online in 2010, not 2025.
The app also checks your product descriptions for many SEO issues you might not even consider, which is great. I wonder why this app, already using AI, cannot rewrite product titles and descriptions for best SEO practice. This would not be a huge leap. Many AI tools on the market already offer this functionality.
So, my dear Yoast Tech Team, I would be happy if you could improve your app in this way. This could truly be a game changer. It could make your app a real SEO weapon.
Thank you for sharing your review with us. We truly appreciate both your kind words and your constructive feedback. Please allow us to offer some clarification:
a) AI Spark Limits: We currently offer unlimited AI usage within time-based limits (minutely, hourly, daily, monthly) to prevent misuse and ensure fair access. That said, we do plan to introduce higher-tier plans with more generous limits, especially for power users like yourself.
b) AI for Titles and Descriptions: You're absolutely right, AI Optimization and rewriting for your content is a natural next step. While this feature isn’t available yet, it is actively in development. Our goal is to deliver a solution that automates effectively while staying aligned with SEO best practices.
c) False Warnings: We understand how disruptive these can be. In most cases, false flags occur when content is added from external editors or AI tools that include hidden formatting or code, affecting the functionality of our app. This is something we identified based on the last email you sent us, so our team will be reaching out to you via email shortly with more specific details and next steps.
Once again, thank you for your feedback. It genuinely helps us improve and prioritize what matters most to our users. We are committed to making this app the SEO powerhouse you described, and we’re excited to show you what’s coming next.
NOT SUPER EASY TO OPERATE
Thanks for sharing your thoughts. We’ll reach out to you by email to better understand which parts felt difficult and explore how we can improve the overall experience.