Reseñas (120)

Calificación general
4,1
Recuentos por nivel de calificación
  • El 78% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 3% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 16% de las calificaciones son de 1 estrellas
Fecha de modificación: 15 de diciembre de 2023

Eating my words here. I'm not at a level yet where I can justify having Yoast SEO on my site. Yes it's cheap for most brands to be able to manage but with my company investment in other areas I have decided to uninstall.

One thing I will say is their support is honestly incredible. They are so quick to get back and have given me comprehensive personalised guides on everything, even down to uninstalling. Brilliant team running the Yost app, hopefully I will be back one day

Can't lie, did't really work for me. Nothing in addition to what you already get on Shopify. I uninstall and it somehow made my SEO worse by messing up all of my SERP and meta info.

GYM NASTY
Reino Unido
4 días usando la aplicación
Yoast respondió 13 de diciembre de 2023

UPDATE December 17th, 2023: Thank you so much for your kind and motivating words! Merchant satisfaction is a top priority for us, so we're delighted to know that our team did a great job helping you with the issue you experienced.

Please keep on using your MyYoast account (https://my.yoast.com/) for the free courses we offer, as these can help you step up your SEO game regardless if you use our app or not. And whenever you are ready to use Yoast again, do not hesitate to contact us for any assistance. We are here to help!

Response sent on December 13th, 2023: Thank you for sharing your feedback with us, though we're sorry to read about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.

Based on the details of your review, we understand that there is/was leftover code in your theme files after removing our app. This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.

Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.

Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.

We noticed that you have already contacted us on this process a day after you left this review, so we will follow up via email in case you need any clarifications or additional assistance.

Regarding your feedback on how your SEO was affected after the uninstallation and on what our app offers, we'd like to clarify that for the former, that most probably had to do with the leftover code due to the missed deactivation step in the process.

For the latter, though indeed there are things that can be done by Shopify itself, our app offers several unique benefits like SEO and Readability analysis, Social media appearance control, automatic output of the right schema, canonicalization, and others.

Moreover, as SEO is more of a marathon rather than a sprint, it is quite difficult to get substantial results with only a few days of use. Constant optimization is required for the best possible results, and our app is always being updated to follow the standards (which change frequently) set by Google and other search engines. So though some things may appear simple or not needed for some stores, there is a lot going on "under the hood" and things that you can do to maximize the benefits of your top products/collections using our app.

In all cases, we would like to get to know more about the experience you had, see how we can help you further if needed, and provide additional clarifications to address your feedback and concerns. So our team will soon follow up via email.

Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.

8 de marzo de 2024

I know Yoast from years back on WP. Already then it was the #1 SEO app. So obviously I started using it for Shopify. But I have mixed feelings about the Yoast SEO for Shopify app. Compared to other main SEO apps Yoast is seriourly lacking features such as:

- A SEO dashboard which gives you your SEO status, page speed status, etc
- Image optimization is not possible within Yoast
- Image alt texts are not possible within Yoast. (adding alt descriptions to thousands of product variant images is a lot of work)
- Page speed optimization is not there as well (lazy loading, code optimization/minification, etc)
- No FAQ function (which is quite important for SEO)
- A process that guides you through all the needed steps to optimize your site for SEO is missing.

Where it really shines:

- What is does really well is the page by page optimization. it gives you detailed analysis of SEO factors, readability, SEM factors, SM tweaks, etc. The years of SEO experience really show off here.
- Adding schemas/structured data to your pages automatically (except FAQ)
- Readability insight with scoreboard.

4XOD
Perú
20 días usando la aplicación
Yoast respondió 10 de marzo de 2024

Thank you for sharing your review.

We sincerely appreciate your feedback, though we are sorry to hear that our app does not meet all your expectations. Rest assured our team is doing everything possible in order to provide more features and value to our customers as well as additional plans to choose from in the near future. Several of these features you mentioned are already in the works your feedback gives us the drive to become even better the soonest possible.

Our team will reach out to you via email in order to address all the features that you shared here specifically.

Thanks again for sharing your review, and do feel invited to reach out to us for any questions or feature requests you may have.

12 de marzo de 2024

Do not install it. After uninstalling, it removed the meta and title and put American Express everywhere. You will need support to get your shop back.

Poppa's Music
Estados Unidos
3 meses usando la aplicación
Yoast respondió 14 de marzo de 2024

March 28 update: we are adding this update in an attempt to be notified through the Shopify review system and for visibility purposes.

Based on our logs, we noticed that you followed the suggested uninstallation instructions on March 14, and your source code no longer has Yoast SEO output. We also checked your meta description and SEO title, and there is no reference to American Express, so the issue no longer occurs after the right uninstallation steps were taken.

Please do provide your confirmation that this issue has been resolved or if you need any further assistance. Our support team remains at your disposal.

March 14 reply: Thank you for sharing your feedback with us, though we're sorry to read about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.

Based on the details you shared here, we understand that there is/was leftover code in your theme files after removing our app. This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process (we also noticed leftover code from another SEO app).

Fortunately, there is no need for time-consuming manual code removal or additional (which we can do for you if requested) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.

Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.

Once this is done, the Yoast SEO code should be completely removed from your theme files, and the metadata output will be restored to what you had before. But you can always contact us for any clarifications or further assistance if needed.

In all cases, we would like to see how we can help further on this matter, so our team will soon reach out via email.

Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.

16 de enero de 2024

I've been using Yoast for years on WordPress sites, and I'm thrilled to discover that my favorite plugin/apps are now available for our Shopify project. They are the best SEO app out there.

Sparq Mart
Estados Unidos
2 meses usando la aplicación
Yoast respondió 18 de enero de 2024

Thank you for your kind review and support of our products!

We are delighted to know that you are enjoying using our app on Shopify as well!

Please feel welcome to reach out to us any time if you have a question, we'd be happy to help.😊

16 de enero de 2024

Had an amazing call with Sid. Very knowledgeable and generous with information shared. Thank you Sid,

get dopa
Reino Unido
3 meses usando la aplicación
Yoast respondió 18 de enero de 2024

Thank you for your kind review!

Our priority is customer satisfaction and great support, so we are thrilled that we met that mark! We will also make sure to forward your feedback to Sid.

Should you need help in the future, please feel invited to reach out!

5 de diciembre de 2023

Don’t uninstall it because code gets stuck in there and then your website doesn’t work. And God forbid no one tells you because they want that money. It’s all about the money.

Soapy Wicks
Estados Unidos
12 días usando la aplicación
Yoast respondió 7 de diciembre de 2023

UPDATE December 11, 2023: For anyone reading along, we would like to clarify that this is not a matter of charges, as the subscription ended at the point when the app deletion was performed by the merchant.
The code issue occurred because the app was not deactivated before being uninstalled/deleted, according to the uninstallation process: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/

Despite our attempts to assist the merchant on this matter as soon as they contacted us, unfortunately, this was not possible as the store is no longer hosted on Shopify.

Response from December 7, 2023: Thank you for sharing your feedback with us, though we're sorry to hear about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.

We understand some of our users uninstall the Yoast App using the uninstall button under Apps and Permissions in Shopify settings. This only cancels the app subscription and deletes the app from their store.

This step does not remove the Yoast App theme integration, which makes the app work and leaves leftover code.

This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.

Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.

Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.

Once this is done, the Yoast SEO code should be completely removed from your theme files, but you can always contact us for any clarifications or further assistance if needed.

24 de noviembre de 2023

i uninstalled it and they are still charging me and can't get them to stop so watch out

Bec Sue Jewelry Shop
Estados Unidos
4 meses usando la aplicación
Yoast respondió 26 de noviembre de 2023

UPDATE November 30, 2023: Despite our efforts to communicate so far via email with you in order to assist you with the matter, we have not yet received a response. So, we are adding this update in an attempt to be notified through the Shopify review system. If you do see this update, please respond to our email so we can help you the soonest possible.

Response sent on November 24, 2023: Thank you for sharing your feedback with us, though we're sorry to hear about your experience.

Unfortunately, this is not related to our app but solely relies on the Shopify charging system and terms: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
, which apply to all subscription-based apps available in the Shopify App Store. More information about Shopify app charges can also be found in this Shopify help article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

As you uninstalled our app just a day after the beginning of a new billing cycle, Shopify included a charge for it in their invoice, as it identified the app as still in use for an additional monthly subscription.

We understand this is simply a confusion related to the billing dates, so our team will soon reach out to you in order to clarify things and help you with this matter. Please make sure to check your inbox and respond in order to resolve this the soonest possible.

Lastly, we'd like to clarify that we did not respond earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.

6 de junio de 2024

משלוח מהיר ומוצרים איכותיים

REShake Juicer
Israel
4 meses usando la aplicación
Yoast respondió 9 de junio de 2024

Thank you for your rating!

תודה על הדירוג שלך!

30 de abril de 2024

Great

Pagnian Advanced Simulation
Australia
3 meses usando la aplicación
Yoast respondió 2 de mayo de 2024

Thank you for your rating!

28 de marzo de 2024

Doesn't handle sitemap. Also left a ton of code on my site. I need it removed but can't get a hold of anyone.

Humanimal Organ Supplements
Estados Unidos
24 minutos usando la aplicación
Yoast respondió 31 de marzo de 2024

April 7 update: Despite our efforts to communicate so far via email with you in order to assist you with the matter, we have not yet received a response. So, we are adding this update as a last attempt to be notified through the Shopify review system.

If you do see this update, please respond to our email so we can help you the soonest possible. Our support team remains at your disposal and would be happy to help.

April 4 update: Despite our efforts to communicate so far via email with you in order to assist you with the matter, we have not yet received a response. So, we are adding this update in an attempt to notify you through the Shopify review system.

If you do see this update, kindly respond to our email, and our team will be happy to help you the soonest possible.

March 31 reply: Thank you for sharing your feedback with us, though we're sorry to read about the experience you have. We understand how troublesome this must have been, so please allow us to address your points and concerns.

First of all, indeed, our app does not generate a different sitemap, but there are options that can affect its content to a certain extent (for example, by not indexing certain pages). We have a feature request related to sitemap handling, so we'd like to thank you for your suggestion.

Regarding the leftover code, this usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.

Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.

Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.

Once this is done, the Yoast SEO code should be completely removed from your theme files, but you can always contact us for any clarifications or further assistance if needed (from the beacon within our app or by sending us an email at support@yoast.com).

As we could not locate a support ticket related to your Shopify account's email address, our team will soon reach out via email to see how we can help further on this matter, if you still need assistance.

Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.