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Sid was very helpful in addressing my issue. He acted immediately and got it resolved! This app is pretty intuitive and easy to use.
Thank you so much for your wonderful review!
We're thrilled to hear that our support team was able to assist you quickly and resolve your issue. Providing excellent support and ensuring merchant satisfaction are top priorities for us, so it’s great to know we were able to meet your expectations.
We’re also happy to know that you find the app intuitive and easy to use!
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Does exactly what it says it will do. Excellent product!
Thank you for the great feedback!
Clear results and a smooth experience are part of what we aim for, and we’re always working to add value to our product.
Enjoy using our app, and let us know if you need anything 🙌
Help was very prompt and efficient, sorted my issue out in no time. ...............................
Thank you so much for taking the time to leave a review!
We're delighted to know that our Support team did a great job in helping you promptly with the issue you had!
Should you need additional help in the future, feel free to reach out.
Easy to install and easy to use. This is a great tool for anyone looking to increase the SEO of their products and blogs. Also, some really awesome customer support :)
Thank you for sharing your kind review!
We are delighted to know that you enjoy using our app and that you were happy with the support our team provided 🙂
Feel free to reach out to us if there is anything else we can help you with!
Wirklich schlimm, wir hatten die App in der benutzung und jetzt wo wir ein Theme Update hatten, funktionierte nichts mehr. Also haben wir uns entschieden, die App ganz zu löschen. Pustekuchen, sie ist so extrem im Code, dass man alles neu machen könnte.
Thank you for your feedback though we're sorry to read about the experience you are having.
We understand there was some sort of a conflict after a theme update that led you to decide to remove our app, but code was left behind. Leftover code usually remains if the app is uninstalled without completing the two-step process, which requires first deactivation of the app to remove theme modifications and then deletion of the app. Or if another (usually SEO-related) app interfered with the removal process.
This can be easily fixed with a simple reinstallation and uninstallation process (besides the following suggested steps, our support team will soon reach out to you via email in order to solve this as soon as possible). If you haven't already, please reference our page with Yoast SEO app uninstall instructions: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/
Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then Remove the app again.
Once you've done this, the Yoast SEO code should be completely removed from your theme files.
In case you have another SEO app installed, it would be best to remove that first before proceeding with the steps above, as other SEO apps may interfere with the proper uninstallation process of Yoast SEO.
As aforementioned, in any case, our support team will soon reach out and provide any further assistance you may need to resolve this.
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Vielen Dank für Ihr Feedback, obwohl es uns leid tut, von Ihren Erfahrungen zu lesen.
Uns ist bekannt, dass es nach einem Design-Update zu einem Konflikt gekommen ist, der dazu geführt hat, dass Sie sich entschieden haben, unsere App zu entfernen, aber Code zurückgelassen wurde. Restcode verbleibt normalerweise, wenn die App deinstalliert wird, ohne den zweistufigen Prozess abzuschließen, der zuerst die Deaktivierung der App erfordert, um Designänderungen zu entfernen, und dann die Löschung der App. Oder wenn eine andere (normalerweise SEO-bezogene) App den Entfernungsprozess stört.
Dies kann leicht durch einen einfachen Neuinstallations- und Deinstallationsprozess behoben werden (neben den folgenden vorgeschlagenen Schritten wird sich unser Support-Team in Kürze per E-Mail mit Ihnen in Verbindung setzen, um das Problem so schnell wie möglich zu lösen). Wenn Sie es noch nicht getan haben, verweisen Sie bitte auf unsere Seite mit Anweisungen zur Deinstallation der Yoast SEO-App: https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/
Hier sind die nächsten Schritte zur Fehlerbehebung:
1. Installieren Sie die Yoast SEO-App erneut auf Ihrer Website.
2. Klicken Sie statt auf „Abonnement anfordern“ auf „Theme-Änderungen entfernen“. Bitte warten Sie, bis der Vorgang abgeschlossen ist.
3. Klicken Sie auf Zurück zu Apps und entfernen Sie die App erneut.
Sobald Sie dies getan haben, sollte der Yoast-SEO-Code vollständig aus Ihren Designdateien entfernt werden.
Falls Sie eine andere SEO-App installiert haben, ist es am besten, diese zuerst zu entfernen, bevor Sie mit den obigen Schritten fortfahren, da andere SEO-Apps den ordnungsgemäßen Deinstallationsprozess von Yoast SEO beeinträchtigen können.
Wie bereits erwähnt, wird sich unser Support-Team in jedem Fall bald mit Ihnen in Verbindung setzen und Ihnen weitere Hilfe leisten, die Sie möglicherweise zur Lösung dieses Problems benötigen.
Easy guided SEO content optimization tool!
Thank you for your kind words!
We’re glad to hear that our app makes SEO content optimization easy and guided. Your feedback inspires us to keep improving and to make SEO even simpler and more effective for all merchants 🚀
If you ever have questions, feel free to reach out, and we'd be happy to help!
Delighted with this app, I don't understand the bad reviews. I have been a user of Yoast SEO on WordPress for years and was waiting for it to be on Shopify. Now I can finally optimise the content as I always have, as SEO Yoast tells you in each article, page or product what elements you need to add to improve SEO. It has more options than the free version of WordPress (which was already more than enough for SEO work). As it should. I would like to add that it does not allow you to analyse the SEO of secondary languages, but this is not Yoast SEO's fault. Shopify doesn't have multi-language as well implemented as WordPress. But I was able to translate the homepage meta-data with Langify. Everything else is well translated with Langify. All in all, I'm happy and I still have a lot of optimisation work ahead of me, as the SEO app I had before in Shopify didn't give me (by far) the amount of guidelines that Yoast SEO does. By the way, the technical support is very attentive, and they solved some small doubts I had. They have only been with Shopify for a short time but it's clear that they're keen to keep improving. 5 stars.
Thank you for your review and the supportive and kind feedback!
We are always happy to know that our app is really helpful with your SEO efforts.
Feel free to reach out to our support team if there is anything else we can help you with!
Le service client est très réactif et m'a beaucoup aidé.
Je recommande à 100% cette app.
Merci beaucoup pour vos mots gentils ! Nous sommes ravis d’apprendre que notre équipe du service client a pu vous aider et que vous êtes satisfait(e) de notre application. Votre recommandation nous fait chaud au cœur ! 😊
Si vous avez d'autres questions, n'hésitez pas à nous contacter !
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Thank you so much for your kind words! We're thrilled to hear that our customer support team was able to assist you and that you're happy with our app. Your recommendation means a lot to us! 😊
Should you have any other questions, do not hesitate to contact us!
The support team is truly amazing. They resolve my query in a jiffy. Thank you Sid indeed :-) Highly recommended :-)
Thank you so much for your kind review!
Merchant satisfaction is a top priority for us, so we're delighted to know that our Support team did a great job in helping you with your query.
Should you need additional help in the future, please feel free to reach out!
To be honest, this tool made my website worse that it was, the suggestions made by this APP were outdated and definitely not professional
Edit: not only this app ruined my website by suggesting old / outdated practices about the SEO title, now I cannot change anything as the Yoast SEO will remain forever in the backend code of my online store, it's impossible to delete it even after deactivating the app as per their instructions, do not use this app, you can't ever remove it
April 4 update: we are adding this update in a last attempt to notify you of our follow-ups, through the Shopify review system and for visibility purposes.
If you need any further assistance or can share more details, kindly let us know via email. Our support team remains at your disposal and would be happy to help in any way possible.
March 31 update: Thank you for your update review though we're sorry to hear that you still have an unpleasant experience. We can understand how this can be troublesome so we would like to see how we can clarify things and assist you.
Firstly, we would like to clarify Yoast SEO is in constant and direct communication with all search engines in order for our app to be always up to date and follow the best SEO practices and standards.
However, we do take your update into heart and we look forward to your detailed feedback in our email so we can see how we can potentially make improvements.
Regarding the code, we can see that there is no longer output coming from our app in your store's source code, but if you followed our process and you still see leftover code in your theme files, this may be due to an interruption of the process by another app possibly or theme structure.
In all cases, we will soon reach out to you with an additional follow-up email and provide additional assistance. As soon as we receive a response and store access from you, we can have a direct look at your setup and fix any related issues.
We're looking forward to your response and helping you as soon as possible.
March 28 reply: Thank you for sharing your review, though we are sorry to hear about the experience you had.
Based on your feedback, we would like to know more about what exactly happened with your site and why, so our team will soon reach out to you via email and address your concerns directly.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
We're looking forward to hearing from you and helping as best we can.