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I used this app its fine, I am waiting for free version as a new startup its really costly. But defiantly I will use free version if it will come and paid version will consider when my business will grow.
Thank you for your review and feedback!
We'd be very happy to have you again as a user of our app and help with your store's SEO!
Should you have any questions or concerns, please feel free to contact us.
Free version available??????????
you will be charged no matter what be awarded
when you sign up for free is not free WILL COST YOU 19.99$
USE AT YOUR OWN RISK.
MY RECOMMENDATION DO NOT USE
Thank you for sharing your feedback with us, though we're sorry to hear about your experience.
Unfortunately, this is not related to our app but solely relies on the Shopify charging system and terms: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
, which apply to all subscription-based apps available in the Shopify App Store. More information about Shopify app charges can also be found in this Shopify help article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
As you have uninstalled our app 23 days after the end of the free trial period, Shopify generated an invoice including a charge for our app.
In addition, we'd like to clarify that our app does not have a free version but offers a 14-day free trial period, as you can see in our app listing and when at the check-out page.
We hope this clarifies things, but our team will also reach out to you via email with additional details regarding the charge and dates of your subscription.
Update: The company reached out to me to help remove any remaining pieces of code. They have VERY extensive customer support. They have been very helpful. If you have any questions or concerns reach out to them and they will help you.
"I tried to uninstall this app and it left code in my theme. Contacted support and they said I need to re load the app and click the uninstall code button. So I did that. Then still my Meta Titles and Meta Descriptions would not load. All my rankings dropped. I had to hire a fiver programer to remove the remaining Yoast code. Its a fine app until you try to uninstall. "
April 21 update: Thank you so much for your updated and kind review!
Merchant satisfaction is a top priority for us, so we're delighted to know that our team successfully helped you with the issue you experienced.
Thank you for your willingness to respond to our follow-ups and your cooperation towards the resolution of the matter.
If there is anything else we can help you with, feel free to contact us 🙌
April 4 reply: Thank you for sharing your feedback with us, though we're sorry to read about the experience you have.
We understand how troublesome this must have been, and we are sorry you had to resort to a 3rd party for assistance, as our dev team would have been able to help you further without any additional cost, as one of the options offered in our initial response to your support request.
In all cases, we would like to get to the bottom of this, understand why this happened and see how we can further help. So we've sent an email to directly address your experience and collect additional details related to the matter.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
Since I'm new to SEO this process has been a huge learning curve..And I’ve learned so much by using Yoast!The app is easy to use and Customer support is fantastic.I highly recommend Yoast for anyone who has a Shopify store.A huge bonus that you can try “Yoasting” images for free!
Thank you so much for sharing your review!
We are delighted that you are learning about and implementing SEO on your store with our app. Keep up the great work! 💪 🙌
I’ve always pushed SEO to the back of my mind as a micro business, but since downloading Yoast it’s been extremely easy to implement SEO changes to my site. The online chat support has been great so far, Michael did a great job with my problem, thanks!
Thank you so much for your kind review!
We are delighted to know that you are happy with our app and support services.
If there is anything else we can help you with, feel free to contact us 🙂
Please do not completely judge Yoast by the reviews below. I feel they are a little misinformed as the issues mentioned could have been fixed by duplicating and downloading code etc. and Yoast does have an easy button to remove theme modifications in one click. I have used Yoast with Wordpress previously and am so happy there is now a Shopify integration! I have contacted the support team about six times during set up and they have been nothing but friendly, professional and have seriously gone out of their way to help me. I honestly feel the fee is worth the price with the free educational tools which are available and the fantastic support from the customer service team. I already feel my site has improved due to this app and it confirms the SEO changes I am making are effective. Finally, it’s important to realise nothing is perfect when starting out, but it’s how you deal with the problems that makes the difference. The Yoast team have already started fixing an initial bug that was mentioned and I feel the speed of getting it sorted is excellent. Thank you so much for all your help - and shout out to Jose and Michael who have helped me with numerous questions!
Thank you Helena for your review! We are pleased to hear that you are set and ready to go.
Feel free to reach out to our support team in case there is anything else we can help you with; we will gladly help you out!
Very easy to use even for someone with no knowledge of SEO how to set it up or how it all works. Went from understanding nothing at all to high ranking right away with the help of Yoast!
Thank you for your kind review!
We are happy to know that our app helped you in an easy way and you achieved high ranking right away. Keep up the good work!
Should you have any questions, feel free to contact our support team.
Yoast SEO is a great app! It has really helped me to understand my site and how SEO works. The team are super friendly and very helpful. Yoast SEO is a 'must have' for any online store and we recommend it 100%.
Thanks Yoast,
Gifstery.
Thank you for the kind review and for taking the time to share it!
Our priority is customer satisfaction and great support, so we are thrilled to know that we met that mark!
Should you need help in the future, please feel free to reach out!
I've had the app installed for just over two weeks. Since installing the app, my traffic from Search has dropped 50%. The jury is still out, but this does not bode well. I also think the app leaves a tremendous number of things off the table. If I run a free site audit from another service, all kinds of fixable stuff appears that I would have no idea about if I was relying solely on the Yoast app. It seems that all this app really does is act like a kind of Grammarly for SEO, but it asserts itself (from a technical standpoint and a marketing standpoint) as the be-all-end-all SEO solution—and this is problematic because I'm guessing it doesn't exactly play nice with the other SEO apps you might need to actually have a complete SEO game. After committing to this app and spending a lot of hours on it, I'm finding it very dispiriting. And that's really the worst part.
Thank you for sharing your review, though we are sorry to hear about the results you are currently experiencing.
We would like to get to the bottom of this and see how we can help you reach better traffic and ranking results with our app. So we've sent an email to address directly the concerns you stated here and clarify our app's scope and functions.
We're looking forward to hearing from you and helping as best we can.
Be careful using this app. They will still charge you after the 14 day trail. I canceled my subscription and i was still billed 19.00 through shopify. And shopify is no help either.
UPDATE November 30, 2023: For anyone reading along, we would like to clarify that though, in this case, we assisted the merchant right away with their request and resolved the issue via email before this review was left, the review remained.
Thank you for sharing your feedback with us, though we're sorry to hear about your experience.
Unfortunately, this is not related to our app but solely relies on the Shopify charging system and terms: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
, which apply to all subscription-based apps available in the Shopify App Store. More information about Shopify app charges can also be found in this Shopify help article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
As you uninstalled our app two days after the end of the free trial period, Shopify included a charge for it in their invoice, as it identified the app as still in use.
We understand this is simply a confusion related to the billing dates, so our team will soon reach out to you in order to clarify things and help you with this matter.
Lastly, we'd like to clarify that we did not respond earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.