Omtaler (109)
Raffiner
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Etter vurdering
I've been using the Yoast SEO app for 4 years on my Shopify store and seen significant results. Traffic increased and conversions are up too! It breaks down SEO (on-page, technical, off-page) simply and effectively. The courses are fantastic for learning and implementing SEO.
Yoast's customer service is another huge plus. They're always helpful and responsive, solving my issues quickly. Their app was so valuable, I added it to my second site. I definitely recommend Yoast for anyone serious about SEO.
Thank you for your kind review and motivating feedback!
We are very happy to know that you are satisfied with our app, academy resources, the quality of our support services, and, of course, the results!
Should you have any questions, feel free to contact us 🙌
So far so good. Been seeing great results!
Thank you for your kind review!
Merchant satisfaction means a lot to us, so we are happy to know of the impact our app has on your SEO efforts and results. Keep up the good work!
Should you have any questions, feel free to contact our support team 🙌
Update: The company reached out to me to help remove any remaining pieces of code. They have VERY extensive customer support. They have been very helpful. If you have any questions or concerns reach out to them and they will help you.
"I tried to uninstall this app and it left code in my theme. Contacted support and they said I need to re load the app and click the uninstall code button. So I did that. Then still my Meta Titles and Meta Descriptions would not load. All my rankings dropped. I had to hire a fiver programer to remove the remaining Yoast code. Its a fine app until you try to uninstall. "
April 21 update: Thank you so much for your updated and kind review!
Merchant satisfaction is a top priority for us, so we're delighted to know that our team successfully helped you with the issue you experienced.
Thank you for your willingness to respond to our follow-ups and your cooperation towards the resolution of the matter.
If there is anything else we can help you with, feel free to contact us 🙌
April 4 reply: Thank you for sharing your feedback with us, though we're sorry to read about the experience you have.
We understand how troublesome this must have been, and we are sorry you had to resort to a 3rd party for assistance, as our dev team would have been able to help you further without any additional cost, as one of the options offered in our initial response to your support request.
In all cases, we would like to get to the bottom of this, understand why this happened and see how we can further help. So we've sent an email to directly address your experience and collect additional details related to the matter.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
I have just a month using the app and it has given me a lot of information to understand more about SEO and how it works. The app is easy to use, a very friendly interface to improve SEO content. Any questions about the app, the customer service has been great, thanks Sid and his team the support has been effective, responds quickly to my questions and with professionalism, additionally the Yoast page is excellent and very valuable information about SEO and to understand more the structure of my website and content. Thanks, Guys !! keep up..!!
Thank you for your kind feedback and review!
We very much appreciate taking the time to share this, and we are very happy to know that our app, courses, resources and support are meeting your standards and needs! Rest assured, our team is continuously working to provide more value to all our customers at every level.
If there is anything else we can help you with, feel free to contact us 🙂
I have been using Yoast for www.mycogenius.com and made the SEO much easier
Thank you for your kind review!
We are happy to know that our app is helping you with your SEO efforts. Keep up the good work!
Should you have any questions, feel free to contact us 🙌
Great
Thank you for your rating!
You can ask Yoast any questions about SEO, it’s a great experience. The response is timely, professional, and friendly to newbies.
Thank you so much for your kind review!
Merchant satisfaction is a top priority for us, so we are delighted to know you are having a great experience whenever you contact our support team.
If there is anything else we can help you with, feel free to contact us 🙌
I've been using Yoast for years on WordPress sites, and I'm thrilled to discover that my favorite plugin/apps are now available for our Shopify project. They are the best SEO app out there.
Thank you for your kind review and support of our products!
We are delighted to know that you are enjoying using our app on Shopify as well!
Please feel welcome to reach out to us any time if you have a question, we'd be happy to help.😊
Had an amazing call with Sid. Very knowledgeable and generous with information shared. Thank you Sid,
Thank you for your kind review!
Our priority is customer satisfaction and great support, so we are thrilled that we met that mark! We will also make sure to forward your feedback to Sid.
Should you need help in the future, please feel invited to reach out!
Eating my words here. I'm not at a level yet where I can justify having Yoast SEO on my site. Yes it's cheap for most brands to be able to manage but with my company investment in other areas I have decided to uninstall.
One thing I will say is their support is honestly incredible. They are so quick to get back and have given me comprehensive personalised guides on everything, even down to uninstalling. Brilliant team running the Yost app, hopefully I will be back one day
Can't lie, did't really work for me. Nothing in addition to what you already get on Shopify. I uninstall and it somehow made my SEO worse by messing up all of my SERP and meta info.
UPDATE December 17th, 2023: Thank you so much for your kind and motivating words! Merchant satisfaction is a top priority for us, so we're delighted to know that our team did a great job helping you with the issue you experienced.
Please keep on using your MyYoast account (https://my.yoast.com/) for the free courses we offer, as these can help you step up your SEO game regardless if you use our app or not. And whenever you are ready to use Yoast again, do not hesitate to contact us for any assistance. We are here to help!
Response sent on December 13th, 2023: Thank you for sharing your feedback with us, though we're sorry to read about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.
Based on the details of your review, we understand that there is/was leftover code in your theme files after removing our app. This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.
Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.
Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.
We noticed that you have already contacted us on this process a day after you left this review, so we will follow up via email in case you need any clarifications or additional assistance.
Regarding your feedback on how your SEO was affected after the uninstallation and on what our app offers, we'd like to clarify that for the former, that most probably had to do with the leftover code due to the missed deactivation step in the process.
For the latter, though indeed there are things that can be done by Shopify itself, our app offers several unique benefits like SEO and Readability analysis, Social media appearance control, automatic output of the right schema, canonicalization, and others.
Moreover, as SEO is more of a marathon rather than a sprint, it is quite difficult to get substantial results with only a few days of use. Constant optimization is required for the best possible results, and our app is always being updated to follow the standards (which change frequently) set by Google and other search engines. So though some things may appear simple or not needed for some stores, there is a lot going on "under the hood" and things that you can do to maximize the benefits of your top products/collections using our app.
In all cases, we would like to get to know more about the experience you had, see how we can help you further if needed, and provide additional clarifications to address your feedback and concerns. So our team will soon follow up via email.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.