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I am totally new to SEO and had some questions, the support was great and made things very clear for me. I recommend the app, I am really happy with the support. Thanks!
Thank you for sharing your review!
We are happy to know that we could help you with your first SEO efforts.
Should you need additional help in the future, please feel free to reach out!
Eating my words here. I'm not at a level yet where I can justify having Yoast SEO on my site. Yes it's cheap for most brands to be able to manage but with my company investment in other areas I have decided to uninstall.
One thing I will say is their support is honestly incredible. They are so quick to get back and have given me comprehensive personalised guides on everything, even down to uninstalling. Brilliant team running the Yost app, hopefully I will be back one day
Can't lie, did't really work for me. Nothing in addition to what you already get on Shopify. I uninstall and it somehow made my SEO worse by messing up all of my SERP and meta info.
UPDATE December 17th, 2023: Thank you so much for your kind and motivating words! Merchant satisfaction is a top priority for us, so we're delighted to know that our team did a great job helping you with the issue you experienced.
Please keep on using your MyYoast account (https://my.yoast.com/) for the free courses we offer, as these can help you step up your SEO game regardless if you use our app or not. And whenever you are ready to use Yoast again, do not hesitate to contact us for any assistance. We are here to help!
Response sent on December 13th, 2023: Thank you for sharing your feedback with us, though we're sorry to read about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.
Based on the details of your review, we understand that there is/was leftover code in your theme files after removing our app. This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.
Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.
Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.
We noticed that you have already contacted us on this process a day after you left this review, so we will follow up via email in case you need any clarifications or additional assistance.
Regarding your feedback on how your SEO was affected after the uninstallation and on what our app offers, we'd like to clarify that for the former, that most probably had to do with the leftover code due to the missed deactivation step in the process.
For the latter, though indeed there are things that can be done by Shopify itself, our app offers several unique benefits like SEO and Readability analysis, Social media appearance control, automatic output of the right schema, canonicalization, and others.
Moreover, as SEO is more of a marathon rather than a sprint, it is quite difficult to get substantial results with only a few days of use. Constant optimization is required for the best possible results, and our app is always being updated to follow the standards (which change frequently) set by Google and other search engines. So though some things may appear simple or not needed for some stores, there is a lot going on "under the hood" and things that you can do to maximize the benefits of your top products/collections using our app.
In all cases, we would like to get to know more about the experience you had, see how we can help you further if needed, and provide additional clarifications to address your feedback and concerns. So our team will soon follow up via email.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
Delighted with this app, I don't understand the bad reviews. I have been a user of Yoast SEO on WordPress for years and was waiting for it to be on Shopify. Now I can finally optimise the content as I always have, as SEO Yoast tells you in each article, page or product what elements you need to add to improve SEO. It has more options than the free version of WordPress (which was already more than enough for SEO work). As it should. I would like to add that it does not allow you to analyse the SEO of secondary languages, but this is not Yoast SEO's fault. Shopify doesn't have multi-language as well implemented as WordPress. But I was able to translate the homepage meta-data with Langify. Everything else is well translated with Langify. All in all, I'm happy and I still have a lot of optimisation work ahead of me, as the SEO app I had before in Shopify didn't give me (by far) the amount of guidelines that Yoast SEO does. By the way, the technical support is very attentive, and they solved some small doubts I had. They have only been with Shopify for a short time but it's clear that they're keen to keep improving. 5 stars.
Thank you for your review and the supportive and kind feedback!
We are always happy to know that our app is really helpful with your SEO efforts.
Feel free to reach out to our support team if there is anything else we can help you with!
Thank you, SID, for your cooperation, both you and Rafael, in resolving the issue, and for your prompt and professional response. I apologize to you and the YOAST team for the misunderstanding that occurred on my part. I appreciate all of you for the excellent work you've done.
From the bottom of my heart, and without exaggeration, I can say that this customer service has been the best I've encountered in my life. I will always remember it.
Thank you very much, and please accept my utmost appreciation and respect.
Thank you so much for taking the time to share your experience with us! Your feedback is greatly valued and appreciated.
There is no need to apologize, as misunderstandings can always happen. Our team is always here to help, and with your cooperation we are glad we were able to identify and help you resolve the issue.
Thank you again for your kind words and do let us know if there is anything else we can assist you with in the future.
The app is good, it solved the problem of dealing with structure data. i want to mention their support team. they have been very patient and professional in giving me instant support and help as I am walked through the installation and setting up of the app. very helpful indeed, much more helpful than i could expect from a shopify plugin.
Thank you for your review and kind feedback!
Merchant satisfaction is a top priority for us, so we're delighted to know that our Support team did a great job in helping you with your queries and that our app helped you deal with structured data.
Should you need additional help in the future, feel free to reach out!
Thank you for your kind rating!
We are happy to know that you are satisfied with our app!
Should you have any questions in the future, feel free to contact us 🙌
Thank you for your rating!
Thank you for your rating!
Thank you for your rating!