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I am totally new to SEO and had some questions, the support was great and made things very clear for me. I recommend the app, I am really happy with the support. Thanks!
Thank you for sharing your review!
We are happy to know that we could help you with your first SEO efforts.
Should you need additional help in the future, please feel free to reach out!
This app has been helpful in providing guidance on how to think about SEO for our site, with clear direction on what we should be doing to optimize. Some areas aren't exactly relevant, but you start to understand what matters and where you need to refine. Their support team has been really helpful for any questions that have come up.
Thank you for sharing your review of our app and support team, we sincerely appreciate it!
We are happy to hear that you are getting clear direction on optimizing your Shopify store SEO from our app. Like most tools, using the app correctly over time will result in a better understanding of how to use it. Therefore, we encourage you to keep learning and optimizing - and know that our support team is here for you 24/7.
Please feel free to contact us with any questions or concerns, we’re here (and love) to help.
Not Happy with this app at all and the cost just doesnt justify anything. I already am familar with SEO and thought this might help improve but instead of helpding boost SEO, it rather deranked my site position on google. It has nothing but just a bunch of knowledge book regarding SEO- which are freely available but they make it a point to charge free content. Seriously this is not worth the cost and they should just get out of shopify and stick with wordpress, it does more harm than good.
Thank you for your feedback; we are always on the look-out to see where we can improve. We are sorry to hear that the experience with our app was not what you expected.
When using Yoast SEO and you notice that it has an impact on your ranking in an unexpected way, please know that support is ready to look at the situation with you. We are more than happy to have a look and see where we can help you.
Yoast is great other than whenever i'm typing the descriptions it will sometimes randomly delete or move letters throughout the paragraph.
Thank you for sharing your review. We sincerely appreciate your feedback, though we are sorry to hear about this issue occurring. We certainly understand how seeing letters randomly delete and move around in the app description box would give you pause. Please know that the Yoast SEO app support team is here to help you 24/7 with any app questions or concerns (support@yoast.com).
Since we are not able to reproduce this issue on our test store we sent you a Collaborator Account request so we can take a closer look at your store ourselves. Hopefully, we can quickly identify the issue's cause and resolve it. Thank you for your understanding and for using the Yoast SEO app to optimize your store in search results. We're looking forward to hearing from you.
Free version available??????????
you will be charged no matter what be awarded
when you sign up for free is not free WILL COST YOU 19.99$
USE AT YOUR OWN RISK.
MY RECOMMENDATION DO NOT USE
Thank you for sharing your feedback with us, though we're sorry to hear about your experience.
Unfortunately, this is not related to our app but solely relies on the Shopify charging system and terms: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
, which apply to all subscription-based apps available in the Shopify App Store. More information about Shopify app charges can also be found in this Shopify help article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
As you have uninstalled our app 23 days after the end of the free trial period, Shopify generated an invoice including a charge for our app.
In addition, we'd like to clarify that our app does not have a free version but offers a 14-day free trial period, as you can see in our app listing and when at the check-out page.
We hope this clarifies things, but our team will also reach out to you via email with additional details regarding the charge and dates of your subscription.
Before installing this app, I read the reviews. The common theme amongst the 3-star and lower reviews were issues with theme changes. Our experience wasn't much different.
Let me say the support team has been incredibly responsive to my questions and support requests. If it were simply a matter of the helpfulness of the people at Yoast, we would have kept the app.
Unfortunately though, our custom theme is such that every time we made a change, something kept Yoast from functioning as it should. It became a 'tail wagging the dog' situation that required too much time and effort to manage.
I have Yoast for WordPress and LOVE IT. They definitely know what they're doing with SEO, but unfortunately, it isn't a good fit for my Shopify store.
UPDATE: We'd like to inform you (and anyone reading this review) that as of May 16th, 2023, our app offers the option to be installed without removing conflicting code. As a result, our app does not modify your theme code the same way as before, and though that reduces the benefits of using our app (no Yoast output in the source), it also allows you to use the Yoast SEO analysis options for content optimization regardless if our app is integrated with your theme or not.
Therefore, if you wish you can use our app for content optimization only, without full theme integration.
Thank you for sharing your feedback, we sincerely appreciate it. To your point about the common theme among the 3-star and lower reviews, it’s important to note that almost all eight of those (except for one in April ‘22) were shared in the first 3 months after we launched the app in January '22. This is because after launching the app there were a few issues that our dev team had to address. Since then we have continued working hard to successfully and consistently earn 5-star reviews.
We do understand that there is an issue with our app and the custom theme changes on your store that is taking too much time and effort to manage. We respect your decision that the Yoast SEO for Shopify app is not a good fit for your store, but please keep in mind that we are always developing and improving it. Compatibility with your custom theme changes may be available in the near future. The app's changelog is at: https://developer.yoast.com/changelog/shopify/.
In conclusion, we are really happy to hear that you love using the Yoast SEO app for WordPress! Please reach out to us with any additional questions, we're happy to help.
Highly impressed by the performance and results of Yoast SEO Premium for WordPress; we were excited to add Yoast for Shopify too. It works, as we expected, like a charm. Have to commend the Yoast support team, specifically Sid, who was ready at hand with superb advice even over weekends both before and during the installation, guiding us with detailed explanations and screenshots. When we needed a theme code inspection and change, the development team delivered a highly impressive lightning-fast solution on top. All in all, we’re extremely satisfied with Yoast on both platforms. It's easy to use, with a lot of SEO benefits. As another review stated, Yoast support will not leave you until you are fully satisfied.
Thank you so much for your detailed review and for supporting our products on both platforms!
Our priority is merchant satisfaction both on app and support level, so we are thrilled to know that we met that mark.
Should you have any other questions feel free to contact us! We'd be happy to help 🙂
Be careful using this app. They will still charge you after the 14 day trail. I canceled my subscription and i was still billed 19.00 through shopify. And shopify is no help either.
UPDATE November 30, 2023: For anyone reading along, we would like to clarify that though, in this case, we assisted the merchant right away with their request and resolved the issue via email before this review was left, the review remained.
Thank you for sharing your feedback with us, though we're sorry to hear about your experience.
Unfortunately, this is not related to our app but solely relies on the Shopify charging system and terms: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions
, which apply to all subscription-based apps available in the Shopify App Store. More information about Shopify app charges can also be found in this Shopify help article: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
As you uninstalled our app two days after the end of the free trial period, Shopify included a charge for it in their invoice, as it identified the app as still in use.
We understand this is simply a confusion related to the billing dates, so our team will soon reach out to you in order to clarify things and help you with this matter.
Lastly, we'd like to clarify that we did not respond earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.
The app displays that it is safe to uninstall, but please take that with a grain of salt. After going through the theme's files, active Yoast code was found in the following sections*, even after deleting the app:
- password.liquid
- main-product.liquid
- header.liquid
- theme.liquid
- main-article.liquid
- meta-tags.liquid
- yoast-seo.liquid
* the code may be in even more areas than the ones above; perhaps Yoast can indicate where exactly its code is installed so anyone can double-check
It's extremely difficult and time-consumingto remove code from website/theme after deleting the app, leading to massively damaged SEO.
The problem we found: even after deleting Yoast, the code stays in your Theme file, and in our case was still active – pointing at empty data. It seems this app (Yoast) overrides the default Shopify theme code/settings when installed, then does not leave when Yoast is uninstalled. Web crawlers etc. are left reading empty values, which was destroying SEO results/data for the site.
If you have deleted Yoast and found worsened SEO results, make sure that it is not still running in your Theme's code. Contacting Yoast takes up to 24 hours for each response.
Overall, the app works, but after having tried multiple SEO apps, Yoast was the only one that overrode the theme's code and didn't amend the code when uninstalled.
Thank you for sharing your feedback with us, though we're sorry to read about the experience you had. We understand how troublesome this must have been, so please allow us to address your points and concerns.
Based on the details of your review, we understand that there is/was leftover code in your theme files after removing our app. This usually happens if the app is deleted without completing the two-step process (https://yoast.com/help/remove-yoast-code-from-theme-in-shopify/), which requires first deactivation of the app to remove our code from the theme, and then deletion of the app from the Shopify admin. Or if another (usually SEO-related) app interfered with the removal process.
Fortunately, there is no need for time-consuming manual code removal (which we can do for you if needed) in this case, as this can be easily fixed with a simple reinstallation and uninstallation process.
Here are the next troubleshooting steps to take:
1. Re-install the Yoast SEO app on your site.
2. Instead of "Get a subscription," click on "Remove theme modifications.". Please wait until the process is finished.
3. Click on Go back to Apps and then remove the app again.
Once this is done, the Yoast SEO code should be completely removed from your theme files, but you can always contact us for any clarifications or further assistance if needed.
Regarding our response times, our support team is always here to help, and though sometimes it may take a bit longer to respond, in most cases, our replies are sent within a few hours.
In all cases, we would like to see how we can help further on this matter, so our team will soon reach out via email.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible two days after being submitted.
Je connaissais l'outil sur Wordpress, j'ai donc voulu l'essayer sur shopify mais quand je l'ai désinstallé tous mes changements ont été supprimés. 14 jours à travailler le SEO pour rien grâce à YOAST ! Finalement c'est payer et garder son boulot ou supprimer et tout perdre... J'ai donc cherché ailleurs.
Thank you for your feedback and for giving our app a spin. Putting in the effort and then losing your work sucks, we feel you.
Fortunately, part of your work is still there; the product descriptions you have optimized through Yoast SEO have been copied to Shopify and remain even after uninstalling the app.
That being said; we will take your feedback to heart to improve our communication.
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Traduit par DeepL
Merci pour vos commentaires et pour avoir essayé notre application. Faire des efforts et perdre ensuite votre travail, ça craint, nous vous comprenons.
Heureusement, une partie de votre travail est toujours là ; les descriptions de produits que vous avez optimisées grâce à Yoast SEO ont été copiées sur Shopify et restent même après avoir désinstallé l'application.
Ceci étant dit, nous prendrons vos commentaires à cœur afin d'améliorer notre communication.