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Great, Saves me £ Thousands a month by doing my own SEO
Thank you so much for the great feedback!
We’re really glad to hear the app is helping you handle SEO yourself and save significantly on costs 💰 That’s exactly the kind of impact we aim for 🚀
If you have any questions, please don't hesitate to reach out.
https://apps.shopify.com/cdn/shopifycloud/shopify_app_store/assets/eco/icons/eco-modal-close-b200ad2b4407778f759569d5d832b5c20ed3f1719526941f66cc7444c74711bb.svg
Hi there,
Thanks a lot for the 5 stars! We truly appreciate your support.
If you’d like to share more about your experience or if there’s anything we can help you with, feel free to reach out anytime.
This app made my SEO worse, halved my traffic during the trial period, I deleted it before the trial period ended and still got charged, worst app I've ever come across
Update June 6: we are adding this update in an attempt to notify you of our follow-ups, through the Shopify review system and for visibility purposes, as we have not received an email reply from you.
If you do see this update, please respond to any of our emails so we can help you the soonest possible with your store.
May 30 reply: Thank you for sharing your feedback with us, though we're sorry to read about the experience you had.
It seems that you left your review before you reached out to our team for support, so we sent an additional email to address your concerns and clarify the points you mentioned here.
In addition, for anyone reading along, we'd like to clarify that the charging matter specifically, was caused due to a technicality of Shopify's billing system https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps (billing cycles in Shopify initiate even if one minute has passed after the exact end time of the trial period) and it has been resolved by our team after communication with the merchant.
Lastly, we'd like to clarify that we have not responded earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.
I've been using the Yoast SEO app for 4 years on my Shopify store and seen significant results. Traffic increased and conversions are up too! It breaks down SEO (on-page, technical, off-page) simply and effectively. The courses are fantastic for learning and implementing SEO.
Yoast's customer service is another huge plus. They're always helpful and responsive, solving my issues quickly. Their app was so valuable, I added it to my second site. I definitely recommend Yoast for anyone serious about SEO.
Thank you for your kind review and motivating feedback!
We are very happy to know that you are satisfied with our app, academy resources, the quality of our support services, and, of course, the results!
Should you have any questions, feel free to contact us 🙌
I have been looking for an SEO app to help with website structured data and found Yoast. Their customer support is excellent, and Sid gave a detailed demo on how to use this app and put away my worries about meta description. After the demo, he also sent me a lot of helpful materials. Thank you, Sid and Yoast. I will 100% recommend it.
Thank you so much for sharing your kind review!
Our priority is customer satisfaction and great support, so we are thrilled that we met that mark! We will also forward your feedback to Sid.
Should you need any assistance in the future, do not hesitate to contact us. We'd be happy to help! 🙂
Best support experience! Sid quickly responded when I contacted Yoast for help with my theme integration. He helped me in minutes. I'm excited to have this app working on my website again!
Thank you so much for taking the time to share your kind review!
Our priority is customer satisfaction and great support, so we are thrilled that we met that mark! We will also make sure to forward your feedback to Sid.
Should you need any assistance in the future, do not hesitate to contact us and we'd be happy to help!
You can ask Yoast any questions about SEO, it’s a great experience. The response is timely, professional, and friendly to newbies.
Thank you so much for your kind review!
Merchant satisfaction is a top priority for us, so we are delighted to know you are having a great experience whenever you contact our support team.
If there is anything else we can help you with, feel free to contact us 🙌
Sid was very helpful in addressing my issue. He acted immediately and got it resolved! This app is pretty intuitive and easy to use.
Thank you so much for your wonderful review!
We're thrilled to hear that our support team was able to assist you quickly and resolve your issue. Providing excellent support and ensuring merchant satisfaction are top priorities for us, so it’s great to know we were able to meet your expectations.
We’re also happy to know that you find the app intuitive and easy to use!
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Help was very prompt and efficient, sorted my issue out in no time. ...............................
Thank you so much for taking the time to leave a review!
We're delighted to know that our Support team did a great job in helping you promptly with the issue you had!
Should you need additional help in the future, feel free to reach out.
Easy to install and easy to use. This is a great tool for anyone looking to increase the SEO of their products and blogs. Also, some really awesome customer support :)
Thank you for sharing your kind review!
We are delighted to know that you enjoy using our app and that you were happy with the support our team provided 🙂
Feel free to reach out to us if there is anything else we can help you with!
