Yoast SEO ‑ Store optimization

Thank you for the kind review and recommendation!

We’re delighted to hear that you’re having an excellent experience with our app!

Should you have any questions in the future, feel free to contact us, and our team would be happy to help 🙌

Thank you for sharing your feedback with us. We’re sorry to hear about the experience you're having. We understand there may be some confusion regarding our app and how to retain your work after uninstalling it, so we’d like to clarify things.

When you uninstall our app, you can keep any optimizations you've made, except for details that are unique to our app (since for those there's no fallback to Shopify). In our previous communication, we provided instructions on how to preserve your work, but it seems those may not have been entirely clear. Therefore, our team will reach out to you via email to provide further clarification and guidance on retaining your optimizations.

Additionally, if you're considering switching to another app, our app offers an option to export SEO details as previously shared, which you can then import into another app after making any necessary adjustments. Our team will include additional clarifications in their email as well.

Lastly, we’d like to clarify that we did not respond sooner to your review, as Shopify reviews are typically visible within two days of being submitted.

We appreciate your understanding and are here to assist further.

Thank you for your kind rating!

We’re glad to know you find our app easy to use.

Should you have any questions, feel free to contact us, and our team would be happy to help 🙌

Thank you for your wonderful feedback! We're so glad to hear that you find the Yoast for Shopify app easy to use and helpful for updating your website's SEO. If you need any further assistance, feel free to reach out; we’re here to help!

Thank you for sharing your review. We take all feedback seriously and see it as an opportunity to both improve and clarify things.

First, we want to address a fundamental misunderstanding:
Though our app offers some improvements out of the box and without needing to take manual actions on these, the most important parameters for improving your SEO are by optimizing content on a regular basis and performing careful keyword research. Without perseverance in SEO efforts and proper optimizations, it is not likely to achieve substantial SEO results.

Regarding installation and charges, we'd like to make absolutely clear that an app installation through the Shopify app store cannot take place without the merchant's permission or specific code authorization. This is how the Shopify system works:

https://help.shopify.com/en/manual/apps/installing-apps#install-through-the-shopify-app-store

When an app is installed, and as long it remains installed, Shopify's billing system will generate charges for it until the app is uninstalled:

https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps#subscriptions

This applies to all subscription-based apps available in the Shopify App Store, as Shopify determines its billing system at its own discretion. More information about Shopify app charges can also be found in this Shopify help article:

https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps

In addition, the reference to other reviews about charges, also have to do with the way the Shopify billing system works and how app charges are generated by the Shopify system, as clarified in the responses we provided in those reviews, and the Shopify resource shared above.

In conclusion, there is nothing suspicious about the installation or charges, as our app abides by Shopify's system. If you are concerned about an installation that was not performed by you, please, reach out to Shopify's support for clarifications about your store's activity logs.

Lastly, we'd like to clarify that we did not respond earlier to your review, as systemically, Shopify reviews are visible within two days after being submitted.