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Princess S was super helpful, thank you!
Melvin F was awesome! Super helpful. I really love using this app and also inviting my clients to use the app as well.
Joann was extremely helpful with answering all my questions. I was able to fix my problem quickly.
its great, very simple to use and Jay was very helpful
Quin's customer support at YOTPO was fantastic! He helped streamline our SMS marketing setup on Shopify, offering insightful tips and resolving issues quickly. His proactive follow-ups ensured everything ran smoothly. Highly recommend for enhancing customer engagement on your store!
I'm really liking Yotpo and really like that the prices are based on usage rather than number of customers (number of customers pricing going up with time even if your revenue stays the same because your customer count grows every month even when leveled out). The email template editor seems a bit buggy but I got though it all. I had some wonderful help from Princess and JoAnn! Very knowledgeable and made sure my issues were dealt with. With features like flow, Yotpo has a learning curve, but not too bad. Its VERY customizable.
Needed help with a TFN verification. I worked with Quin and the experience was quick and easy!
Marnie E was very easy to deal with she helped and guided me well during the verification process, customer service is nice and smooth
So far, so good. I have chatted with Princess, Marne and Quin and all of them have been so helpful!! I am new to the app and flows but this seems pretty simple once you get the hang of it. I am a small business and would suggest it to others.
Needed some quick assistance for the relaunch of my website. Marnie was very helpful and knew exactly how to fix my issue.