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Melvin provides great customer service!
MARNIE WAS EXCELLENT THANK YOU SO MUCH FOR YOUR HELP
Very good service. Instant connection. Thank you so much Quin! :)
Melvin was great and quick with being very helpful.
John D was amazing
Princess "PL" did an amazing job helping me get my TFN verified!
BE AWARE this company they charge me 199$/m. more than a ONE year while i was on a FREE PLAN. I escalated several times this problem but since now NEVER get answer and REFUND!
WATCH OUT, this is PURE SCAM will notify Shopify relevant team !
Thank you for bringing this to our attention. We take such matters very seriously and want to ensure that we address your concerns accurately.
Firstly, we apologize for any frustration you may have experienced. Based on your request, we have already processed the whole refund back to your original payment method.
Additionally, someone from our team has reached out to you to clarify any misunderstandings regarding the free trial and ensure all your concerns are addressed. We strive to provide the best service possible, and we regret that we fell short in your case.
If there are any further issues or if you have any additional questions, please do not hesitate to reach out to us directly. We are here to help and ensure that this matter is fully resolved.
Thank you for your understanding and patience. Please feel free to reach out if you have any questions
Rock N's service was fantastic! Resolved my issue very quickly.
Love the app, I reached out to customer service via chat and Melvin was very efficient and sorted my challenges
Quin and John D. were both very helpful in assisting me with the process of getting verified for SMS as well as verifying my email domain.