Anmeldelser (8.348)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 93 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
11. maj 2024

great experience with PL

nsimplicity HOMEBODY
Canada
Cirka et år bruger appen
29. april 2024

John D was a very helpful support agent

Rahab's Rope
USA
6 måneder bruger appen
1. juni 2024

joann is great helped a lot

Infinite Activewear
Storbritannien
2 måneder bruger appen
2. maj 2024

very fast and efficient help, great costumer service.

Reynita's Boutique
USA
16 dage bruger appen
19. maj 2024

PL's helped me so many times over the years, best support agent in the game.

loved SMSBUMP but since adding all the new features, its super buggy. I'd choose Klaviyo for email and this for SMS

esenuu
Australien
27 minutter bruger appen
16. juni 2024

John D was extremely helpful

A Muses Boutique
USA
Cirka 14 timer bruger appen
28. april 2024

Good communication and quick responses! JHON D

Opulent Clothing
Storbritannien
En dag bruger appen
1. juni 2024

Joann C was very fast and efficient, and most importantly, resolved my concern.

Evans Creative Finds
USA
Cirka en time bruger appen
Redigeret 29. april 2019

It helped me a lot with sending out abandoned cart very quickly and would recommend to people interested in sending out SMS automations it would help quickly x

BeautyCoves
Storbritannien
Cirka 5 år bruger appen
Redigeret 9. juli 2019

There is a real issue with the app SMS delivery confirmation!! I created an automation for the canceled orders to be sent to the admin phone ! Nothing has been received until today and I’m being charged on every message ! I contacted their support they will simply say (just as always) “ we have a proof all of these messages have been delivered by your ISP!! “ and that is it !! No further follow up or even trying to solve the issue !!

*** UPDATE July 9th, 2019:

I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem. I have a grade I have been contacted by the customer service and they tried their best to sort out the problem with my ISP and the delivery of the SMS messages to the admin phone number. After so many trials they could sort out the problem Therefore I am updating my review from one star to 4 stars.

UAE VAPING - Dubai Vape Store
De Forenede Arabiske Emirater
Mere end 4 år bruger appen
Yotpo - Email & SMS svarede 14. juni 2019

Thank you for your review.

Sorry to hear about your experience. We've contacted ETISALAT for more info on why they are reporting received and you are not getting the text messages. We also reached out via mail so hope to get this resolved as soon as possible.

Best,
SMSBump Customer Care Team