Anmeldelser (8.264)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 93 % af bedømmelserne er på 5 stjerner
  • 4 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
27. maj 2024

Thanks to john, I recommend.

PIRAL
USA
12 dage bruger appen
10. maj 2024

Joann C is the best client supporter I have ever meet in my life . He answer to my question qucikly and he was quickly to do the validation of my account . Thank you very much Joann

Gummylicious
Frankrig
3 måneder bruger appen
14. april 2024

Efficient and very quick to reply thanks John D

EasyBee
Storbritannien
Mere end et år bruger appen
1. maj 2024

Great app and great support from Melvin, answered perfectly to all my questions!

Vitalisys
Italien
6 måneder bruger appen
20. maj 2024

Excellent comme d'habitude, je valide !!
Thank's Regie :)

Zelith
Frankrig
27 dage bruger appen
6. juni 2024

It was a easy process especially with the help of Quin Shiena G.

EZAMA
USA
3 dage bruger appen
9. maj 2024

Joann was kind and helpful as she walked me through my store verification process. I am looking forward to making the best use of this App. Thank you.

Soultiqque.com
Mexico
3 måneder bruger appen
30. maj 2024

BE CAREFUL - Abandoned Cart Reminders are not working if the abandoning customer is not a subscriber which is ABSURD!

This is not a marketing email, it's a reminder! I tried to explain that to their support and ask them fix the automation flow for cart abandoning emails, but they still did nothing!

Even Shopify Email app is allowing abandoned cart reminders to be send to non-subscribed abandoners, but not Yotpo. They think they know better.... It's like non-sending email confirmation with tracking because customer didn't click "subscribe to email marketing". :D

Tried to explain that, no luck.

Innovato Design
Bulgarien
9 dage bruger appen
Yotpo - Email & SMS svarede 6. juni 2024

We appreciate your patience and understand your frustration. Our goal is to ensure that our practices not only comply with regulations but also support your business objectives effectively.

To clarify, transactional triggers like Order Created, Shipped, and Delivered messages can be sent without subscribing because they provide essential updates. In contrast, Abandoned Checkout reminders are considered marketing communications because they are intended to drive purchases. As such, we require shopper consent to send these messages, which is crucial for maintaining legal compliance and protecting your business.

We understand this may differ from other platforms, but it’s a measure to ensure long-term benefits by respecting customer preferences and trust. We are committed to helping you optimize your processes within these guidelines.

Please let us know how we can support you further to achieve your goals. Your satisfaction is important to us, and we are here to assist in any way we can.

Thank you for your continued partnership.

20. marts 2024

AJ T was terrific at helping me! He helped me through my ignorance of the coding aspects of shopify!

Fire Brew
USA
Mere end 3 år bruger appen
1. juli 2024

Joann C was very helpful with my query and really quick.

Halcyon
Indien
Cirka 2 timer bruger appen