Yotpo Email Marketing & SMS

Hello! Stoyan here.

I've checked your case and unfortunately, as my colleagues already told you, there are strict laws for sending SMS messages. Unfortunately, your list was not compliant with those laws. We are doing this mainly to protect you because the fines are quite big. I know that we've already explained this to you privately but here is a summary: If you message your clients without them opting in properly, you can get a lawsuit for $500 to $1500 per text message.

I know that you've already uninstalled our app, but if you decide to give it another shot, do not hesitate to contact us. We can help you set it up properly, show you the best practices, and be there for you if you have any questions (we have 24/7 support).

All the best,
Stoyan.

Hello,

We've checked your case and unfortunately, as my colleagues already told you, there are strict laws for sending SMS messages. Unfortunately, your list was not compliant with those laws.

Compliance is our number one priority and we would only allow lists from other text marketing apps, which have been neatly gathered. Just as an example if you message your clients without them opting in properly, you can get a lawsuit for $500 to $1500 per text message and we definitely cannot tolerate that.

Thank you for sharing your feedback with us — we apologize for the inconvenience. We'd love another chance to make things right. Please contact us at your earliest convenience.

Our team has reached out offering assistance so that we can better understand the issue. Please reach out to us as soon as you can.