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Marnie was excellent - got to the bottom of the problem quickly and is helping me resolve. I appreciate the assistance!
I was ready to give up on learning how to use this app and started a chat to disable my account. Joann C was my helper and she completely changed my mind. She stayed on the line with me for over twenty minutes and helped me step by step with what I was struggling with. If it wasn't for her, I probably would have given up on trying to navigate the app. Thanks!
OMG let me tell yall Marnie....Marnie her customer service is amazing fr its something serious she helped me with all 99 problems give em a raise im dead serious more money in there pockets now
I would recommend Marnie to other users because she was very friendly, helpful, and overall kind with helping me out even though I made a couple mistakes. Excellent customer service!
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Great when it works, but seem to have bugs somewhat frequently. The team is very responsive though and addresses them quickly when notified.
Great support from Djan, appreciate the customer service of SMS Bump.
I was with a problem and they resolved un a couple of minutes.
Great help from Jeff today! He was very prompt at answering all my questions as I'm new to this. Would recommend- thanks again for your help.
Great app and customer service. @Aljohn was good at assisting, and he is help me with a lot of things. Thank you a lot it's really fast and good support
Der Support von SMSBump ist super schnell und sehr freundlich. Mir wurde geholfen und ich bin happy, dass ich nun mit dem SMS Versand starten kann.
I just want to say that Joann C helped me alot with gettting my SMSBump to work. I had it scheduled for right away and it did not send out. After going back n Forth, She found the problem and my SMS campaign was sent out right away.