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Thanks Melvin f
You were so understanding and supportive
I love the app and it is easy to use ❤️
Update: The product is not reliable.
we've faced so many bugs and issues so far.
We've been trying to run an SMS campaign for a month and support can't solve our issue.
Also, we're facing a massive discrepancy in our analytics, which is really important when working with a marketing platform.
an important caveat is, by default attribution setting can be very misleading! so make sure set it in the way that it makes sense to you.
Original review: So far, we are completely satisfied with this app.
It's very easy to set, performance is acceptable even compare to more expensive products, pricing is fair and their support team chat is wonderful.
Overall I think it's a great choice for Shopify businesses.
Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced.
As we discussed via email, the issue stemmed from a conflict with an existing account you had with us, which we promptly identified and resolved. A fix was successfully deployed on May 30th, and we are pleased to report that the problem has been addressed.
We are happy to hear that everything is now working smoothly for you. Our team is always here to ensure you have the best possible experience. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Thank you for your patience and understanding as we worked through this. We're committed to providing excellent support and ensuring your satisfaction.
I received the fastest and the most accurate service from Marnie.
Everything is smooth and easy to set up. The support is also great and fast Melvin helped me a lot! I definitely recommend this app!
This app is wonderful especially for a free App! It greatly improves the standard functionality of the default Shopify mail once you get the hang of it its pretty easy.
Great app good support ! Thank you Joann C. for you help!
Great Customer Service. Very quick to get a hold of. "PL" was very helpful
PL was super helpful in getting my site authenticated and was quite responsive. Would recommend.
This application is incredible, and the customer support is very satisfactory - a big thank you to PL above all!
Melvin was super helpful getting setup!