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Customer support was awesome, answered all my questions and resolved my issue on the spot. Very patient and kind during process!
this app will generate free money for you straight up, thanks Genebie M for setting up my account!!!
We are delighted to share our incredible experience with Joann C.'s exceptional service. Joann's responsiveness and swift provision of accurate answers have truly surpassed our expectations. With Joann's invaluable assistance, we were able to streamline our SMS automations seamlessly.
Furthermore, Joann played a crucial role in effectively validating our account, ensuring a smooth and hassle-free process. We are immensely grateful for Joann's professionalism and expertise, making our journey in SMS marketing a resounding success!
Joann C. was extremely helpful while walking us through the process of getting our account verified.
Great app and help from Mylene ! Really helpful and fast service. Email and pop ups are really customizable.
I have been locked out of my accounts of MONTHS and it is still not resolved. I have escalated this to Shopify support after not hearing back from SMSBump for weeks. Now that Shopify Support is involved, they have replied to my messages. Yet, I am still locked out of my account. They reply so they aren't in danger of being kicked off of the platform due to Shopify's TOS but they don't fix the issue. I am going to continue reporting them to Shopify everyday until they fix this issue. This is freaking ridiculous. I wrote them in September and they didn't get back to me until nearly October. I hate this app, I'll be uninstalling and finding a different one. They replied to my emails weeks later saying "sorry we took so long, this slipped through the cracks". Absolutely infuriating and unprofessional.
I needed assistance and was able to get it quickly and descriptive. I was able to get what I needed done. Thank you Joann C !!
Djan was extremely helpful in getting my app set up and started for my store!! walked me through every step made the process simple for me to follow through, appreciate the patience and detailed guide!
SMSBump delivers exceptional products and services. My clients are always satisfied with the results. Highly recommended!
Marnie is fast and super helpful!
this app is so amazing! I love it. its a little confusing but I'm getting the hang of it slowly by using it everyday! I would definitely recommend